CT299 -Understand the role of the social care worker 1. Understand working relationships in social care settings 1.1 Explain how a working relationship is different from a personal relationship. Working and personal relationships are different because of boundaries, in your working relationship things need to be kept professional at all times and you would be expected to adhere to professional codes of conduct and employers policies and procedures. Personal relationships are much more relaxed and the boundaries are far different e.g. you may hug your family and friends this would not always be appropriate in a work relationship.
You chose personal relationships but you don’t choose your colleagues. You share personal thoughts and feelings in a personal relationship but not a working relationship. 1.2 Working relationships will include those with colleagues, family members of service users you care for and the service users themselves. You may provide a number of services to service users such as physiotherapy, befriending and cleaning. Understand the importance of working in ways that are agreed with the employer 2.1 There are certain agreed ways in which we must work.
Working relationships are governed by policies and procedures structured by the employer. Professional codes of conduct need to be adhered to and although friendly, you wouldn't share personal information as you would with family and friends. There is no emotional attachements in working relationships and an approach of responsibilty and equality should be in place. Describe different working relationships in health and social care settings. Relationships differ in health and social care setting such as collegues, managers, doctors, paramedics, district nurses and service users with their family and friends.
An outline of what is meant by ‘agreed ways of working’. The term ‘agreed ways of working’ relates to the way an employee must work and the rules that they must adhere to. As an employee you should work in a way that is clearly set out in the job description – this will then mean that you know what areas of care you would be responsible for and those that should be reported to a higher member of staff etc. Bi) What is it? An outline of what is meant by ‘agreed ways of working’.
[pic] Questions HSC 025 The role of the health and social care worker Outcome 1 1. Explain how a working relationship is different from a personal relationship. A working relationship is where you are placed with other people and work as part of a team where each individual is working towards the achievement of shared aims and objectives. You will work to a set of rules and procedures for which you will be paid. You will be accountable and responsible for any mistakes or errors.
No matter who it is you are addressing you must always ensure that you maintain a professional manner. OUTCOME 2 2.1 It is important to adhere to to the agreed scope of the job role as this sets out the boundaries in your job role, it enables you to know your responsibilities and your role. It is also a way of knowing you own competence level and skills, and to know you job role. 2.2 Agreed ways of working are your policies and procedures, guidelines and individuals care plan. To carry out agreed ways of working you follow the care plans.
Giselle Pienaar Unit 206 1.1Explain how a working relationship is different from a personal relationship? A personal relationship is a relationship you choose to have. Working relationships are given to you, a working relationship can be difficult as coworkers may not get along, in a working relationship is it essential that all coworkers always remain professional and keeps all personal opinions away from the work place. 1.2 Describe different working relationships in health and social care settings? There are many different working relationships within the Health and Social care setting some examples of these are: Manager – coordinators Coordinators – care staff Coordinators – social worker’s, occupational therapists, physio therapists, general hospital staff Coordinators – service users and service user’s next of kin 2.1 Describe why it is important to adhere to the agreed scope of the job role?
The CARE CERTIFICATE Understand your role What you need to know THE CARE CERTIFICATE WORKBOOK Standard Your role - Tasks, Behaviours and Standards of work Your role will have a job description. This tells you what your main duties and responsibilities are and who you report to. Ask your employer for a copy if you do not have it. You should know what is expected of you but also what is not included in your role. It will be almost impossible for a job description to list every task you will do but it should largely reflect your role.
Unit 206 The role of the health and social care worker. Outcome 1 – understand working relationships in health and social care. 1.1 Explain how a working relationship is different from a personal relationship. Working relationships are based on formal policies and procedures and agreed ways of working, these are bound by contracts of employment and have codes of practice to be followed – working relationships re professional based. Personal relationships are based on emotions and are informal.
2.1 Why it is important to adhere to the scope of the job. It is important to adhere to the agreed scope of the job role as this sets out boundaries in my job role, enables me to know my role and responsibilities. Knowing my own level of competence and skills, knowing my job description enabling myself to carry out the care and knowledge required to set good care within the Health and Social care. 2.2 Access full and up to date details and agreed ways of working Agreed Ways' in other words means following policies and procedures and working accordance with. Policies and procedures consists of all rules and legislations regarding my job role I will play within my working organisation which is set by my employer and must be followed.