Alternatively their culture may require certain behaviours which we find strange. Also many individuals we support have a different set of values from our own, this doesn’t mean to say that you are right and they are wrong. We need to understand and value everyone regardless of differences. There is nothing wrong with having your own beliefs and values – everyone has them they are a vital part of making us the person we are. But we must be aware of them and hoe they may affect what you do at work.
Time management is very important in all aspects of life. If you do not have positive in this area, you will fail to accomplish specific goals, and benchmarks. Again, you must hold yourself accountable to be disciplined enough to manage your time wisely. The consideration and respect you show others is a big aspect of this area. People typically demand respect before giving it.
Human service professionals can aid in the process of helping the client, but it is ultimately up to the client to decide if they want to help themselves. In helping a client it is always good to listen as the client will tell you what they, are seeking and they will pass along clues that can be used to help the m return to self- help. Many times clients are not comfortable when they bring needs to the human service workers so at that time it is necessary in the helping process to break the ice and make them feel comfortable. Once that happens then the process can begin. Asking correct questions is also part of the helping process, never insinuate or ask questions that may put a client on the defense as this may lead to
This will save time in the long run, which should encourage most employees despite their initial frustration with the management system change. A series of training and preparation with individualized tutorials might mitigate some anticipated resistance. Inadequate communication may also cause resistance. Management will make the major decisions with regard to the scheduled change; it is their obligation to clarify these decisions to subordinates within the company. Management is also expected to properly handle the inevitable questions and grievances; it is important to avoid misinterpretation regarding the procedural
Some may begrudge a colleague for doing a task a certain way because they think it is wrong but in another culture it is considered acceptable . Our life experiences have most likely affected the way we think about people and we all have our own personal like and dislikes too .All this can have a significant effect on how we think of things. It is unlikely that we can
I need to work in a person centred way and take into account the service users likes and dislikes, beliefs and any personal history they have , I can deliver the best care possible to them. At the same time I need to offer assistance they may require within my role of a support worker. Diversity should be valued as no individual is the same as any other. People don’t always accept what is different and diversity can lead a society to grow or to lead to violence and hatred. Sometimes it can be that people are a little afraid of an individual who is different, I have found in my work role that some people can be very hesitant to talk to the people I support.
While the Nacrima’s practices seem strange to us, as Miner has written about them, cultural relativism is an important practice in our daily lives. While we do not have to necessarily accept a certain cultures norms and values or perhaps they are vastly different from our own belief system, to be less rigid of other cultural norms allows us to be more understanding or even empathetic of other
As a Human Service Professional it is vital that we understand and treat each client as an individual. A lot of times the client may think that they are only being seen or treated for one problem but it is rare that a client has a single issue. In all actuality one problem could be the central cause or influence to many other problems that the client may be facing. In this profession it is critical that to be able to help clients you have to be able to listen. As a professional we have to pay very close attention to what the client is trying to say with verbal and non-verbal communication.
However they can rely more often to you superstore, moreover the customer they will feel more confident about the purchase and the items they bought, they won’t be feeling or they spent a lot, but if they think about the products they bought and the service they had, they will feel worth spending. The customer is always right whenever and however, so no matter what their problem is, you have to listen to them, understand their needs, explain to them slowly, and even if their wrong, do apologise even if you’re were not the customer service who saved them in past, take the blame and make it yours, because you work in same company. Help them, ask them questions, for example about the service, or any questions you think they might have in
Listening is a vital part of communicating and is often overlooked by most people. It is an exchange of ideas and should always be two ways. In the future, in an effort to have effective communication, the receiver should have an equivalent say in the conversation. Individuals should be open to the other person’s thoughts/ideas/suggestions to form an integral part of workplace