Unit 501. 1.2 In my Job role I communicate with many individuals including service users, support staff, care managers and outside services. I use a range of communication methods throughout the day this can be spoken, electronic, written, face to face and specialised I:e sign language. I recognise that good communication has to be personalised to each individual and I make sure each person has the correct method of communication to be able to feed back to me. When communicating with support staff I make sure that I remain part of the team and that each member of staff sees me on a regular basis and that they know how to contact me at all times, whether I am in the office or out in the field.
Taking into account the opinions of others and listeneing properly to their input will encourage a healthy team and also give the person involved control of whos and what input they would like in their support. Features of effective team performance, are having the team interacting and empowering each other through discussion and suggestion, this enables the team through meetings and every day events to put ideas forward and develop them to see what works and what does not, as some people believe that they way they do things is the only way which is not the case. There are several challenges’ that can form between developing and established teams, as everyone has their strengths but with that comes some allowable weakness. When these are identified it is my job to nurture strengths and set goals to overcome any weaknesses I do this through observation, meetings, supervision and appraisals. Also through ongoing course work to keep up to date with legislation and any changes to legislation to comply with CQC 3.
I can then learn from other just by listening and asking for help when needed, or I can observe them if they are doing a task that requires expertise or great precision. I must also ask another colleague if I am unsure of anything as they can always help me or refer me to someone who can. It is important to maintain security and confidentiality at work because we have a legal obligation to maintain the personal information that is given to us from customer and we have an obligation to our employer and colleagues to maintain the highest standards of security awareness. If I am casual about security and
It is of utmost importance to carefully choose the people we associate with, as we are greatly influenced by our own peer group because they can assist in developing a strong individual identity. We usually feel more secure when we know that we have others around us who share our goals and care about our progress. Being part of a peer group fosters the idea that we are accepted and loved for who we are. This is why change is often difficult for certain individuals because suddenly, you are cut off from your regular group, who you have become so familiar with. We sometimes seem wired to adopt the goals of the people around us, particularly when we develop a close relationship with them.
By obeying and following rules the services are able to deal with all kinds of situations that they are facing and achieve their goals. If the service was lacking discipline then everyone would be doing what they please and there wouldn’t be a good team work either. There would be no team cohesion because of everyone being undisciplined so therefore nothing would get accomplished and the country would suffer. Orders must be followed in order to have a good discipline in the services. The consequences of someone not following orders could be serious or even life threatening.
Communication in the work setting must be relevant to the workplace. Poor communication or a breakdown of communication can cause distress, miss-understandings or conflict. Relevant and vital information may not be passed on. When dealing with persons of varying capacity, clear, easily understandable words should be used to avoid frustration or the person may not understand what is being communicated to them. In every workplace there may be staff who, do not get along, but it is important to be professional and still communicate relevant information as a duty of care to the
• Professional relationships you develop with people you support are another matter; you are required to provide the same quality support for all, not just for those who share your views and beliefs. • Knowing what you need to do and achieving it successfully is not the same thing. • Working in the health sector, you are bound to come across people with views you don’t agree with, and who never seem to understand your point of view. • Awareness of differences, your reaction to them and how they affect the way you work is a crucial part of personal and professional development. • If you allow your own preferences to dominate your work with people, you fail to perform to the standards set by the UK regulating bodies, they require workers to respect and promote people’s individual views and wishes.
Role of Information Policy CMGT/400 February 25, 2013 Role of Information Policy The importance of policies and standards for maintaining information systems and security can be very a touchy subject for many organizations. Organizations want to have the best policies in place to help keep the company safe but often times the money and training that is needed are left out and the policies and standards are not as secure as they need to be. Many items are needed to insure the proper policies are in place. Such items such as training for the individuals that are using the policies that are established or proper software and hardware being installed on all systems are vital to security. When the employee groups sees how important security
Communication is used every day by everyone, be it verbally, physically or in writing, Communication is used in the work place to help locate and solve problems. It is used to understand and elaborate on situations. By using communication, we are able to form relationships and a sense of understanding, 1.2 Explain the reasons for knowing the audience to whom communications are presented. Knowing the audience can help you to deliver the communication properly. Depending on what audience you have, you can communicate more effectively, getting your point across better by changing the way you express your ideas.
Just talking to your team on a daily basically makes all the difference, the team feel wanted and needed. There need that feel of importance and that you as a person will listen and talk. It will make them feel better about coming to work. There may have difficulty in communicating but know that you will take the time to do your best to understand and solve the problem not matter how small. Whether it’s a command or just saying ‘how’s things with you’ to a team member makes all the importance of further communication.