Great Post-It Massacre Case Analysis

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Description Bob Scanlan of Adventures Plus enjoyed his job and was always available to help those underneath him. This was partially due to the relationship with his boss, Beverly Sadowsky, whose hands-off approach to management worked well for Bob and his team. However, when Beverly was promoted and George Fishman became the department boss, Bob began to dread his work due to George's constant interference. Eventually Bob went to Beverly with a subtle mention of looking for another job. Diagnosis When Bob's management changed, the management style he was accustomed to also changed. Under Beverly he was trusted to do his work, but George wanted to have a personal touch in everything Bob's team did. This set up a large conflict between Bob and George, stemming from their differing expectations of how work should be done. Bob believed things were running efficiently, as evidenced by the fact his department is the standard other departments are to follow. George wanted an entire restructuring of the department , because "he is the boss". Theory Research has shown that leadership is affected by both nature and nurture. In other words, some people are born to be leaders, but only if their environment has allowed them to grow in to the trait. These traditional theories of leadership led to specific areas, one of those being group and exchange theories of leadership. Under this theory, leaders must provide more benefits than burdens to employees, resulting in positive exchanges and allowing goals to be accomplished (Luthans, 2011). As George is constantly telling Bob how work should be done instead of allowing Bob to do his job, there are more burdens than benefits, and work is suffering. The path-goal leadership theory also applies. This theory looks at associate motivation and satisfaction, building off of four styles of leadership (Luthans,

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