Firstly, in order to behave in a way that is sensitive to others’ needs, we need to be able to understand what those needs are. People with physical or mobility issues may need specialist equipment to overcome them, whilst others may need to have something explained to them in a different way. For instance, at the credit union a few clients have learning difficulties, and so if they have a concern or something they don’t understand, I do my best to speak with them calmly, and check that they understand, sometimes asking them to repeat a piece of information back to me. Offensive words or humour should never be used – even when not dealing with the public. In general, by sympathising with a person, you go a long way to dealing with their needs as well as possible.
The environment for this employee could be very stressful and cause them to not want to put much effort into sales. If they pass this experience on to a new employee, the new employee will have a negative perception of the
As much as we wish we were, people are not perfect and can easily overlook an important step in a process and accidentally delete data or enter the wrong data. Making sure I have efficient processes in place and good quality assurance programs are both great ideas, but having an online backup solution for the café can be as equally
The employees may feel a certain way about the layoff of the co-workers and also it may effect how they work. Also another thing is the loss of valuable and knowledgeable employees may affect others too. The new hire people will have no one to ask if they do not understand or know how to perform a task asked of them. This can cause serious problems for productivity and for the patients at the clinic. The last disadvantage I think will be a problem to the Dodge Clinic is employees seeking employment elsewhere because they do not feel there job is secure.
The inability to look past the right choice to the most beneficial one, the obligation to right versus wrong, and the idea of equality in the workplace may result in problems in the workplace for a person who holds these values within the obligation category. With this said, it is certainly valuable to know the individual ethical style and perspective held when entering a business atmosphere. This would allow for easier transition of ethical dilemmas into issues that can be accepted by everyone involved. This, in turn, would provide a better atmosphere for the company, the employees, and ultimately the
It is important not to speak out of angry emotions, and again sometimes it is best to tell an employee that one may need to think on the matter first before responding. While it may not seem like a "big deal" it is important to make sure that the words that are used when speaking to employees are simple and clear. Some employees may not understand the use of large words, and therefore the message that the manager / supervisor is trying to convey may be lost. Good grammar is also a must for every type communication. Use of slang terms is not a wise idea, as what is acceptable in generation / culture could be offensive to the next.. We must make sure we are saying exactly what we mean to and clearly enough that so that others are going to hear exactly what the manager / supervisor is trying to say.
(pg 343)” In this case, there was an evident purpose to relay a message. First because the manager felt that I, as his assistant, was not delivering a service that he needed. The second purpose was the information required by the Human Resources department. There was communication on their part, but, the supervisor did not respond. Third was the need for me to know not only that there was a dissatisfaction with my work performance, but, also that there would be consequences that affected my job.
They also have a central administration that plans and initiates change and the physicians are not sure how to handle someone else making their decision for them. The EHR’s are being held responsible for the physician getting lost in the crowd and losing autonomy. Professional autonomy definition: “professionals' having control over the conditions, processes, procedures, or content of their work according to their own collective and, ultimately, individual judgment in the application of their profession's body of knowledge and expertise.” (Margot McGimpsey, 2011) I do not find that EHR’s are changing this definition. I find that the HC professionals don’t like change and is using the “loss of autonomy” as an excuse to fall back on what they are most comfortable
Being sexually harassed can make a lot of people feel powerless, but there laws in place protecting our right to a safe, non-hostile workplace. In the case of the hostile workplace, one might not be directly harassed, but if the language and attitudes of one's coworkers makes one feel marginalized, threatened, or objectified, it is important that one say something, if not directly to the offending party, then to a supervisor. In more direct cases, it is important that one report to their immediate supervisor about the incident. Many companies have specific procedures for such incidents, and those procedures are best followed to the letter. Document all complaints.
Employee under the Compliance Bureau has to ensure all information is accurate before communicating with other employees. Inaccurate information only causes confusion within the workplace and amongst employees. Effective communication structures tends to make the work place environment free of any misunderstandings. However, when communicating with others it is important to be mindful of how the message is received. Tone is usually misunderstood in nonverbal communication methods such as electronic mail messages and written documents.