Facilitate Continuous Improvement Essay (Written by Sophie P)

2526 Words11 Pages
1. Introduction Continuous improvement can be defined the never-ending effort to expose and eliminate root causes of contingencies to improve products, services and systems. These changes are often incremental and are achieved by constantly evaluating and monitoring current processes to identify which areas should be improved upon. Continuous improvement is also sometimes referred to by the Japanese word 'Kaizen' meaning to "change for the better". Kaizen effectively leads to better customer focus, improvement in the quality of goods/services, higher productivity and fewer defects among many other benefits making it a pivotal focus in the long-term competitive strategy of any organization. Those who cannot keep up with the improvements of their competitors and therefore the expectation of their customer base will fall behind in today's fast paced business world. This report aims to outline exactly what continuous improvement is, why and how it should be applied and how it is possible to manage continuous improvement systems to substantially benefit the organization as a whole. 2. Implementing continuous improvement processes in the organisation In order for organisations to be in a state of continuous improvement, the areas that require improvment most urgently need to be identified using rigorous self-assessment and evaluation. Once identified, processes need to be developed and implemented that will ensure the improvement of these highlighted issues most effectively. However, the implementation of these positive changes need to be carefully considered and effectively communicated so that all stake holders are able to embrace change and to ensure improvement plans achieve their maximum potential. 2.1 The impact of change on individuals or groups Improvement means change, hence when implementing continuous improvement processes it needs to be understood

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