SHC21-1.3 - Individuals Reactions. Observing individuals reactions whilst communicating with them is very important as you need to be aware of causing offence to those individuals, which is exactly what you do not wish to do. When you talk to adults or children you must take into account their feelings, opinions, culture and what they would like to say. Be patient and give them time to talk to you about what they are feeling. Always be sensitive and understanding, you may have to adjust or adapt what you want to say by ensuring you say it the right way to convey your message, your feelings or ensure opinions are expressed clearly with no misunderstanding without giving offence to the individual.
The career will have to be observant, an active listener, promoting communication, be able to ask questions/open/closed/lead, give advice, body contact, guidance and also give encourage to the client. By doing this, the career would have created an impact therefore making the client to build trust and confident on him/her. 1.3 Analyze features of the environment that may help or hinder communication. Lighting: a room without sufficient light can hinder communication for people with visual disability. Light sufficient: light sufficient environment helps in communicating with disable people such as hearing impaired person, this would allow them to see and understand what the career is trying to communicate across to the client and in a case of sign demonstration it will help to create visibility for the client.
The talker-listener card (TLC) was created to be used as foldable third person who purpose is to keep us honest and remain on target without losing focus. The goals of talker-listener card is to remind each person to take turns listening and talking to one another. Taking turns talking and listening prevent arguments from taking place, but at the same time allows the person to focus the view points of the speaker. Petersen went on in further detail on to explain in a deeper aspect of the flat brain theory in a deeper perspective as well as more in depth explanation of the talker-listener card and it usefulness in communication. Touching on more listening techniques in later chapters he offer three technique to help improve are listening techniques.
It’s also easier to make the critical voice ego dystonic, something the client eventually rejects as “not me.” At the same time that you are identifying and naming the pathological critic, you can also introduce the client to his or her “healthy voice.” The healthy voice is the client’s ability to think realistically. By emphasizing and strengthening this ability you are positioning the client to begin talking back to the critic. Names that are typically used for the healthy voice include “my rational part,” “my accepting part,” “my compassionate part," “my healthy coach,” and so on. Choose a name that fits the client’s self-concept (i.e.,
Restating what the speaker has said makes certain that there is a common understanding between the listener and the speaker. Active listening can also give the speaker confidence that the listener is interested in what the speaker has to say. When people are in conflict, they often contradict each other. This tends to make people defensive, and they will either lash out or withdraw and say nothing more. However, if they feel that people are really attuned to their concerns and want to listen, they are likely to explain in detail what they feel and why.
One of the first steps they recommend is to observe how you react to people. If you find yourself being quick to judge or stereotype, acknowledge this behavior in yourself and try to slow down before you pass judgment. Try to put yourself in their place and think of how you would have reacted. This will help you be more open and accepting of their needs and opinions (Mind Tools,
Keeping my emotions in check will help me to think clearly and guide constructive communication; trying to dominate the resolution process will only frustrate the opposition. I will constructively listen to the thoughts and ideas of others and consider them honestly instead of trying to have my own way all of the time. My goal is to defeat my attitude of being a perfectionist. The key is being able to allow myself to make and except the mistakes of others. I do not have to be the best at everything.
I reflected this back and explained to the speaker I felt they were perhaps anxious and agitated about the topic being discussed. The speaker was not aware that they were expressing any from of body language and agreed with the feelings suggested. This reflection then enabled us to carry on and explore these feelings further. “Stereotyping and prejudice are natural human behaviours” (COSCA HANDOUT). In order to protect the speaker and the counsellor throughout the helping process, ensuring justice, fairness and non-discriminatory practice to both parties, a code of ethical framework is followed.
Unit 4222-324 (HSC 3029) Outcome 1, 1. Explain the importance of meeting an individual's communication needs. The importance of meeting somebodies communication needs is because if they cannot communicate effectively then you can understand what they are trying to express. Different people have different communication methods or methods that they prefer to use, so we should support them when using their preferred method of communication. Without communication people cannot express their needs or wants, so therefore it is a basic human right.
Alex Young Mrs. Frazier Comp 1 11/1/14 Essay 4 By the way you look at the way people argue, then you can figure out how they are trying to persuade. It is important because you counter arguments. It is important to be able to use rhetorical analysis. When analyzing an argument you are checking if the facts match up or if the statements being said make sense or tie into what the argument is about. It is important to see if an argument is legitimate or not.