This allowed Mrs. Sharp the opportunity to set the tone and feel more comfortable when telling her story. This also allowed me the time to assess and relate to the client. (Murphy & Dillon, 2011) Due to the stress that this person has been under, the best way to establish a working relationship with her is to allow her to say what she needs to say and watch for her reactions to her answers. If you allow the client to direct the way that the interview goes, she might be able to open up more and share her experiences on her own terms and that will lessen the stress she feels about what happened
Here’s an example: “Caitlin called and said, “My Mom’s dead!” Dialogues are important because they help your readers visualize your experience. Good job, Andrea! *Andrea 6568721 has requested that you respond to the Main Idea/Thesis: You can still work on developing your main idea by making sure that it expresses clearly what your narrative is about. Remember that the purpose of a narrative is to tell a story. It is about a series of events, but you have to remember that those events must revolve around a single idea.
However communications between colleges is essential in order to keep continuity for clients and to also make sure the clients updated needs are met. * An explanation of how effective communication affects all aspects in adult social care settings. Give examples to support your explanation. Effective communication is very important in the social care setting. This is so we can reduce mistakes and hopefully stop problems from occurring, it also helps to ensure the highest level of personal care can be given.
I like to watch their facial expressions and body language to identify if they are comfortable and understand what I have to say. I am patient and look to the receiver for clarification that they understand what I am saying. If I am unsure of any message or instruction I ask people to repeat so that I don’t misunderstand what is being said. When I am talking I make sure that I am calm and clear to help the receiver to understand me, I often use hand gestures or if I can I like to show people what I am talking about. I make sure that I am clear on instructions, times, dates or location and if appropriate I like to have it written down.
I would explain that we can keep certain things confidential such as opinions and beliefs but if information effects their received care or personal wellbeing/health then I have a duty of care to act upon this but only on a ‘needs to know’ basis. I would however explain that I am not required to discuss it with her daughter so I would respect her wishes with regards to discussing it with family members. Bii) Describe the possible tensions that may arise between telling others of Hannah’s decision and keeping this information totally confidential. Hannah could lose trust and confidence with her support staff possibly causing Hannah to keep things to herself incase all staff discuss everything. Hannah could lose confidence and trust with just myself and not feel comfortable with me supporting her.
From now on we are following a updated risk assesment plan and moving Mrs.A how she requested. 4. If a relative or friend has made a decision about Mrs. A care, support or life that she is not happy or comfortable with, i need to support Mrs. A to question or challenge the decision.My job is to make sure Mrs. A has a clare understanding. If Mrs. A remains sure that she is not happy with the decision, once she has information i can work with S/U to support her to challenge the decision. Any changes that are made as a result of this challenger must be safe for me, Mrs. A and anyone else involved.
Throughout the book the author revealed plenty of useful information put into action in approving are listening skills to be better listeners. My actions consist of be more conscious in my listening skills and continue to control the negative emotions that sometimes arise that prevent us from listening to others. It is important to keep intact my emotion until I have a full understanding and clarity of the message being relied to me. I will remember to steer away from being defensive, because at the same time I can be unknowingly attacking others around me that loves me. With every opportunity of listening I will be mindful of creating a safe environment where clarity, understanding, and listening can take place effectively.
If this was your client, what would you say and do? Be specific. Why would you respond that way? In the session the therapist stated that they are in a place where it is culturally acceptable to barter. However before accepting this offer, I believe I would let her know that there are other options that we could look at including a lower rate.
I am also informing them of their rights, empowering them to say to anything they felt was unacceptable. 4.2 By having an accessible complaints procedure I am encouraging the residents to speak up about any issues they may have. They will not feel threatened or guilty about making a complaint & not have fear of repercussions. If the complaints procedure is easily accessible then the residents will no what to do in the event of a complaint, who to complain to & what will happen
There are numerous arguments why screeds should be personalised. Personalising an induction for a client and focussing it on their favoured modality and whether they prefer an authoritarian or permissive technique can help them feel more at ease with their surroundings. By starting off with the clients preferred modality you can create a safe and restful space for them to begin with, but, it is important to make sure you use there all of there senses in their induction to create a more rounded and fulfilling experience. Although an all round screed using all the senses is important, it is not the only facet to consider as we need to build up a rapport with the client. This view is supported by Diamond 1984 cited in Lynn & Rhue (1991) “One of the most salient features of the hypnotic situation is the relationship between the subject and the hypnotist” This shows that building a connection with the client is evidently important and can open up more pathways into the clients