Case Study Consultant Report

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CASE STUDY 2 Planning, Organizing, and Leading. CONSULTANT’S REPORT 04/26/2015 Kenneth M Wash Jr. UMUC BMGT 364 Instructor: Alisa Avelar Introduction: Tyhme Consulting was contracted to complete a business management analysis report on the business operations of Tom’s Coffee Cup for Tom Nolastname. Through a series of on-­‐site reviews and discussions with the employees, the current manager and the owner, we examined key components of the organization and its operating environment. The data gathering process included the examination of reports and records and other documented information, as well as interviews with management, employees and customers. The key objectives of the consultation were to: • • • • Assess and understand the current business environment. Identify possible issues related to the management of the business. How the issues have affected the business. Make recommendations to improve management operations. This report is a summary of the consultant’s

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