Human Resource Management, 12e (Dessler)
Chapter 3 The Manager's Role in Strategic Human Resource Management
1) Strategic planning primarily benefits a firm's managers by ________.
A) outlining procedures for firing employees
B) creating a hierarchy of decision-makers
C) establishing goals to be accomplished
D) allowing employees to provide input
E) clarifying the supply chain network
Explanation: Strategic planning benefits a firm's managers by establishing the goals that need to be accomplished at every level of an organization. A firm's strategic plan directs the work that occurs within a firm. A hierarchy of goals is established from the top of an organization downward.
Diff: 2 Page Ref: 72
2) Since most well-run firms utilize a hierarchy of goals to guide major decisions, ________ is especially important to managers at every level to prevent departments from working at cross-purposes.
A) strategic planning
B) financial auditing
C) employee testing
D) employee benchmarking
E) annual personnel training
Explanation: Successful firms use a hierarchy of goals that are established at the top and trickle downward. Such a system enables the strategic plans of a firm to be made clear to each manager and employee. Strategic planning helps guide managers to make decisions in hiring, training, financing, and inventory that benefit the goals of the firm.
Diff: 2 Page Ref: 72-73
3) What is the first step in the management planning process?
A) evaluating the alternatives
B) making forecasts of trends
C) implementing a course of action
D) setting an objective
E) comparing options
Explanation: The first step of any type of plan is to set an objective or a goal. Making forecasts of industry trends and comparing options and