Business & Admin Level 2 Nvq Unit 201

1458 Words6 Pages
Outcome 1: Understand how to plan work and be accountable to others 1.1 Outline guidelines, procedures codes of practice relevant to personal work. Following the correct guidlines, procedures and codes of practice relevant to my work helps me to do my job properly and provide a good and quality service to customers making sure that they and their personal data are protected. These procedures also allow me to complete all daily tasks in the correct manner making sure all relevant checks are completed to a high standard as mistakes could lead to incorrect data being used internally and sent externaly to clients Company guidelines are relevant to me on a daily basis making sure I know the correct way to use the telephone, sending an email and storing information. Also what I should wear and having the correct knowledge of health and safety procedures such as reporting accidents and possible hazards that could cause harm or complications to myself and my co-workers. 1.2 Explain the purpose of planning work, and being accountable to others for own work Planning work in advance helps to make sure all daily tasks are completed on time and to a high standard. By making a to-do list I can prioratize which tasks are most important. In my job one task in particular takes priority and creates the other jobs that need to be done and are just as important. These other tasks may build up if care is not taken to fit them into a working day. By making a record of what I have done I can show others and use it to be accountable for any work that I have done. 1.3 Explain the purpose and benefits of agreeing realistic targets for work By agreeing realistic targets it will mean there is less pressure and less mistakes will be made. If targets are not realistic work may be rushed leading to mistakes that could have a negative impact and may not be completed which means it
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