Bsnl Competitive Marketing Strategy

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E5-E5 TELECOM Competitive Marketing Strategies © for BSNL internal circulation only AGENDA Marketing fundamentals Competitive Marketing Strategies © for BSNL internal circulation only SERVICE MARKETING MIX Product Price Promotion Place People Process Physical Evidence © for BSNL internal circulation only MARKETING STRATEGY Marketing strategy is a method of focusing an organization's energies and resources on a course of action which can lead to increased sales and dominance of a targeted market niche. A marketing strategy combines product development, promotion, distribution, pricing, relationship management and other elements; identifies the firm's marketing goals, and explains how they will be achieved, ideally within a stated timeframe. © for BSNL internal circulation only A typical product life cycle curve © for BSNL internal circulation only DIFFERENT TYPES OF MARKETING STRATEGIES Based upon market dominance Leader Challenger Follower Nicher Based upon Strategic Strength Market Segmentation Product Differentiation © for BSNL internal circulation only STP MODEL Segmentation Targeting Positioning © for BSNL internal circulation only SEGMENTATION Market segmentation is the process in marketing of grouping a market (i.e. customers) into smaller subgroups. This is not something that is arbitrarily imposed on society: it is derived from the recognition that the total market is often made up of submarkets (called 'segments'). © for BSNL internal circulation only DIMENSIONS OF SEGMENTATION Identify and name the broad market Identify and make an inventory of potential customers' needs Formulate narrower markets Identify the determining dimensions Name possible segment markets Evaluate the behaviour of market segments © for BSNL internal circulation only POSITIONING positioning is how the

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