Bariaaaa Essay

293 Words2 Pages
Case Title Baria Planning Solutions, Inc.: Fixing the Sales Process Price $45 Solution ID 1561 Case ID 4568 Spreadsheet Abstract Baria Planning Solutions Inc. (BPS) has currently run into certain issues, which mainly relate to the below-expectations performance of the Sales Support group. One organizational issue facing the company is that industry competition is now intense as more recognized players have entered the market. This has led to more consolidation among smaller players where they have been looking to ally with larger firms. Hence, restructuring for many firms is likely in the given scenario. Secondly, the renewal rate for the Sales Support group specifically has declined in the year 2010 which is much less compared to the function’s performance in the last few years No of Words 1704 Questions Covered 1- What are the organizational and operational issues associated with this case? 2- What factors contributed to the company’s decision to organize the sales team by industry? A- What factors contributed to the company’s decision to organize the Sales Support group in a hybrid structure? B- What aspects of the sales processes are most valued by customers? 3- What alternatives are available for dealing with the problems in the Sales Support group? A- How did you evaluate the alternatives? B- What actions should Christy Connor propose to Brandon Ali? 4- How do you think each of the major internal stakeholders, specifically Brandon Ali, Chuck Dee, Jane Albright, the Sales Team, and Sales Support group, will react to your proposed solution? 5- Who are the major external stakeholders? How do you think each of the major external stakeholders, specifically current customers and prospective customers, will react to your proposed solution? Keywords Capacity planning, Competition, Performance measurement, Process

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