Assignment Hsc24 Essay

1334 Words6 Pages
NVQ Level 2 Health & Social Care Unit HSC24 Ensure Your Actions Support The Care, Protection And Well Being Of Others Answer Sheet 1) Four different factors that may affect the skills of service user and their development are; 1. Learning disabilities 2. Physical disabilities 3. Lack of Interest or motivation 4. Medication 2) The Actions I would take if I observed a significant change in the condition or the personal circumstances of my service users are; • Record and report • Try to talk to the service user – to get them to open up and discuss • If significant then to report and liaise with managers. 3) I have identified two service users and for each I will explain how best I have helped them to be as independent and self-managing as possible. 1. Service user ‘A’ is 89 years old and has physical frailty. I encourage him to get out of bed and walk to his armchair. I use his Zimmer frame to achieve this, as he finds it embarrassing to ask for physical assistance i.e. holding his hand. 2. Service user ‘B’ is 70 years old and suffers from dementia. I assist him with personal hygiene in the mornings, by means of directing him to the bathroom, I then ask him to unbutton his shirt. He gets frustrated sometimes at the time it takes him to unbutton his shirt but a reassure him by telling him that there is no rush. I have to break down my requests so that he does not forget or feels under pressure. I then ask him if he can wash his face by using aids such as a flannel. 4) For each of the following I have given two examples of good practice; ➢ Treating service users with respect 1. Address service users correctly 2. Talking or directing your questions to them. ➢ Respecting the Privacy of the service user 1. Closing doors 2. Not disclosing personal issues or
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