4ps and Fuel Retail Outlets

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INTRODUCTION The purpose of this report is to describe the four elements that make up the Marketing Mix. These are referred to as the four “P’s”. These four elements, PLACE, PRICE, PRODUCT and PROMOTION, form the cornerstones on which an appropriate marketing plan is developed. They are the essential decisions that must be made. Each component in turn will be briefly described along with a discussion of how the particular element is applied in practise. This will be in the form of an example pertaining to retail petrol outlets. This example will illustrate the principle in action and seek to show the factors that need to be addressed in order to formulate an appropriate and effective marketing plan. The report concludes with a summation of the four elements and the crucial part they play in the formulation of the marketing mix. 1. PRODUCT Product is the first element to be discussed as other elements are dependent on the decisions made here. Obviously in order to market effectively you need something to market. A product may be tangible or non-tangible, it may be a service or a concept. It is the good, service or idea that the marketer seeks to offer the consumer to satisfy the want or need the consumer has i.e. it is what is offered for sale in the seller/ buyer exchange. In Marketing7E(Solomon, Marshall, Stuart,2012) it is described as “A tangible good, service, idea, or some combination of these that satisfies consumer or business customer needs through the exchange process.” Applying this definition to retail petrol outlets reveals a myriad of possible products. Firstly petroleum products: Fuels: * Diesel * High performance Diesel (e.g. BP Ultimate Diesel) * Standard Unleaded * High Performance Premium Unleaded ( e.g. Vortex Premium 95 – Caltex) * Unleaded E10 (e.g. Shell Unleaded E10) Lubricants: * Multigrade

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