They can ensure smooth handoffs as the patient transitions through the continuum. They often prevent medication errors, reduce infection rates and facilitate patient transitions from hospital to home. (Howell, 2013) Nurses at every level take a leadership role through knowledge and caring. Demonstrating understanding of the person, health and environment helps to drive nursing practice and patient care. (AONE, 2010) Leadership is not just managing but facilitating.
P1 Explain the role of effective communication and interpersonal interaction in health and social care context Effective communication is a conversation where no one gets confused by the other persons meaning. The first thing you need to do to ensure effective communication is to use key words. The second thing is to ask clarifying question that try to find out the other persons true meaning. An effective communication can also mean a conversation in which two people both enjoy the conversation and learn something. Effective communication in the health and social care sitting is very important as it allows the health care workers, perform their rules effectively allowing them to work alongside their colleagues whilst developing supportive friends with the users of the service who come from different types of background ect.... People with communication disability are at risk of not being able to communicate effectively with their health care professionals and this could have an impact on their health.¬¬¬¬¬¬¬¬¬ Contexts of communication in health and use and social care In health and social care professionals have to develop effective communication skills in order to work with the diverse range of people who work in the social care.
The techniques to establish a warm and mutual nurse-client relationship are vital to understand and needless to say important in practice in order to come up with healthy and quality outcome for the patient as well as the nurse. Caring moment. “A caring occasion is the moment when the nurse and another person come together in such a way that an occasion for human caring is created. Both persons, with their unique phenomenal fields, have the possibility to come together in a human-to-human transaction” (Watson, 1988). The caring moment can be influenced by the actions and choices made by both the one being cared for and the one caring.
The trust and respect between the patient and nurse will increase. With increased trust comes improved conversation, the patient may tell her/him more things that may be useful in developing a faster treatment for the patient. AccorConfidentiality protects private patient information once it has been disclosed in a health care setting. (Perry, Hall, 2013, p.780). It is the duty of the nurses to help protect patients’ right to confidentiality in an organization.
Good communication skills are a vital aspect of nursing. Communication is a process that requires interpretation, sensitivity, imagination and active participation. Nurses interact with many persons in the course of their profession and good communication assists in meeting legal, ethical and clinical standards of care. If communication fails, there may be serious difficulty, increased liability and a threat to professional credibility. There are many steps to take in order to improve communication skills in nursing such as honesty, availability and responsiveness.
Good communication with service users encourages participation in activities therefore promoting equality within the care setting. The service user can gain the trust and understanding from the care worker and therefore communicate the needs that individual requires. Good communication amongst staff encourages a better working relationship and ensures all tasks are completed to a high standard. Good communication between staff members is important to ensure problems are picked up and solved quickly. Such as an elderly service user having a preference to a bath rather than shower, the service user can then communicate this information effectively to staff and pass this information on to their colleagues.
How communication is so important in a health and social care environment Communication is vital when working in a health and social care environment, verbally or non- verbally. It is needed so that the carer (nurse, social worker) can give the best possible support or help to the patient. Good communication skills can gain positive relationships and also put the patient at ease as they will feel they can start to trust you which help them to relax and communicate back with you. This can then help to get a bigger picture of the patient's background and enable you to understand their needs. Sometimes it may not be as simple as just talking to a patient, it maybe there deaf or blind, if this was to be the case it is very important for to you finds the right way to communicate with them, for simple reasons such as an emergency.
Acceptance of feeling, both positive and negative: Accepting of others feelings can lead to understanding. Someone can accept someone’s expression by audio, visual or intuition. The nurse also needs to be supportive of these feelings. 6. Problem-solving for decision making: This method permits control and self-correction.
People trust and depend on nurses, and I will have the ability to win their trust and become their healer. My main focus will be caring for people, I agree with Nightingale’s theory of nursing; she focused on caring and helping people coping with their environment and situation (Potter, Perry, Stockert, & Hall, 2011, p. 44). Also, I highly agree with Peplau’s theory, this theory emphasizes the importance of patient and nurse interpersonal relationship and determines its importance for caring patient (Potter et al., 2011, p. 44). These two theory guides me to achieve my values and belief towards nursing which are altruism which is a act of selfless care and developing strong bond between my patient and me helps my patients become dependable and make me accountable and responsible towards them. My definition of nursing has not changed; it is basically caring for people and being able to connect
Introduction Therapeutic communication is the corner stone of good practice and paramount to the provision of good care. Doheny et al. (2007) observed that when certain skills are used to facilitate communication between nurse and client in a goal directed manner,the therapeutic communication process occurs. According to McCabe (2004) patient centred communication is a basic component of nursing and facilitates the development of a positive nurse - patient relationship. Nurses have a great opportunity to shape the future of the nursing practice through therapeutic communication Armold&Boggs, (2011).