1. Identify the different reasons why people communicate (1.1.1) People communicate to make friends and build relationships, to express feelings, thoughts and emotions, to express needs, wishes and preferences, to obtain and exchange information. Communication helps maintain independence. 2. Explain how communication affects relationships in an adult social care setting (1.1.2) Good communication encourages participation, builds trust, promotes feelings of value and self worth and empowers individuality, creates equality and gives a shared understanding of each other’s needs, wishes and expectations.
During the first meeting, our facial expressions and body language can help in developing a good relationship. A friendly eye contact can complement the good use of body language and contribute in putting person in ease if nervous. Communication is a two way track in which listening is also equally important as talking. Showing respect: In order to develop a positive relationship, we need to be courteous and respect the people, try to listen and understand their point of view which they’re trying to explain us. We work with people, who come from different places with different cultures and believe.
NVQ Level 2 Questions INTRODUCTION TO COMMUNICATION 1.1 Identify different reasons why people communicate To express need to share ideas and information, to reassure; to express feelings; to build relationships; socialize; to ask questions; to share experiences. Communicating it is the primary form of transmission and reception of information. 1.2 Explain how effective communication affects all aspects of own work A good communication help to understand people needs, build trust prevents misunderstanding. When communication is well set up, allows you to provide better customer service, saving time and avoiding misunderstandings. For example in the case of a member whose primary language is not English, it is good practice to make use of plain English, easy to understand.
Moreover, it has helped me to understand my own personal emotions perceived when working with different service users and environments. (Furman, Langer, & Anderson, 2006.) W McDermott (2002) suggests that groups consist of at least two people that share space and a purpose. Groups are beneficial for improving a sense of self worth especially when done in partnership and this can prevent social isolation. (Preston-Shoot 2007).
WHEN MIGHT A GROUP CARE ACTIVITY BE THE BEST WAY TO MEET AN INDIVIDUALS CARE OR SUPPORT NEEDS? This could be a first day for a service user and making them feel more welcome and socialising with others by doing a group activity together. This can make them feel more at ease and relaxed 3. WHY MAY DILEMMAS/DIFFICULTIES ARISE WHEN PROVIDING SUPPORT FOR INDIVIDUALS THROUGH GROUP CARE ACTIVITES? If there is a group activity happening and there is a service user who requires more support it can have an impact on the other people in the group as it will reduce the service and support they will receive.
Describe and evaluate two or more theories of the formation of romantic relationships (9 marks + 16 marks) January 2011 One theory that outlines the formation of relationships is the reward/ need satisfaction theory that was developed by Byrne and Clore (1970). The theory suggests that we form a relationship because the presence of a particular individual is associated with reinforcement. This is because rewarding stimuli creates positive feelings and these stimuli may be people. These people therefore make us happy, so, due to operant conditioning, we seek to adopt behaviours that lead to a desirable outcome and avoid those that lead to an undesirable outcome. Therefore, the presence of an individual produces positive reinforcement as they have a more attractive appeal.
2.1 - When getting to know an individual, it is important to know how they like to be addressed such as some people called James likes to be called Jim but there are others who like to be called something completely different. It’s also a good start to know if they speak the same language, if there is a language barrier, there is different methods to overcome this. When the barriers are down and communication is well established, wishes and preferences of an individual are easier to identify and put into place. By using good communication skills, it makes it a bit simpler to support an individual to make informed choices about how they are cared for and supported. This will make them feel respected, valued and in control of what happens to them.
and maybe shake hands. * Maintaining a relationship- By maintaining a relationship means when you have already started a relationship every time you see them you say the same thing ( hello, how are you?) or wave at them, making sure they still know their welcome. * Small talk- Small talk is a very good way to also maintain a relationship, this could be anything as short at ‘how are you?’ or ‘how was your weekend?’. * Giving and receiving information- This is very important because sometimes the information you are giving or receiving could be something that is important (e.g.
1 - Understand why effective communication is important in the work setting 1.1 Identify the different reasons people communicate: People communicate for many different reasons. A few are listed below: * Request things: A client may request something as simple as picking something up that they may have dropped * Express feelings: A client may be feeling down or mad about something * Social: A client may communicate for social reasons, communicating with people form relationships and friendships and more than likely communicate on a regular basis. 1.2 Explain how communication affects relationships in the work setting: Communication can lead to good or poor service within an adult social care setting. Good communication with service users encourages participation in activities therefore promoting equality within the care setting. The service user can gain the trust and understanding from the care worker and therefore communicate with ease the needs that individual requires.
English controlled assessment In this essay I will compare two texts social networking. One of the texts is a leaflet called “Young people and social networking sites” whilst the other is the website called the “collegian” We can know this because of the layout of the two texts. The audiences for the two texts are fairly obvious, although the leaflet is slightly misleading. By the design and colour scheme of the leaflet one would assume it is for a younger teenage audience however upon further inspection we can see it is in fact made for the parents of such a demographic because of the title “a guide for parents, carers and teachers about social networking sites” we can also see that the title mentions not only parents but also teachers and