This is the most important relationship to establish and maintain because the service user needs to be able to trust you and feel safe. Aiii Explain why it is important that social care workers work in partnership with individuals using the service and their family. It is very important that you work in partnership with the service user and their family because they may be able to provide useful information to support you in your work and you may be able to provide useful information to support them being part of the individuals life. If there are communication barriers with the service user, a family member can share information with you about how you can better communicate with the service user. They can make you aware of dietary restrictions, preferences and dislikes so it is essential to establish and maintain a good relationship with a service users friends and family.
Communication between colleagues is essential, so that it ensures a continuity of care for the client, and all staff are aware of the current needs of the client. Communication is vital to make a persons quality of life better 1.2: Effective communication is the foundation if everything you do in your work and affects every aspect of your work and who you work with, The resident is the most important but liaison with the family and friends is crucial for personal information including colleagues. Communication is different depending on the person and the reason : ie a GP for medical reasons, a funeral director for there last wishes, a social worker to determine there needs. It is a two way process and the type of communication will vary depending on who you are communicating with and their age. The communication can be either verbal or non verbal.
you may hug your family and friends this would not always be appropriate in a work relationship. Also a working relationships have no emotional attachment and is primary based around your job, where as personal relationship have an emotional attachment this would affect the way you would handle situations. 1.2 Describe different working relationships in health and social care setting There are many working relationships you may have I have listed a few below. Support Worker to manager Support worker to Support Worker Support Worker to healthcare professional Support Worker to Service User Support Worker to Service Users family and friends Support Worker to Social Worker 2. Understand the importance of working in ways that are agreed with the employer 2.1 Describe why it is important to adhere to the agreed scope of your job role this is important as it sets out boundaries in your job role, enables you to know your role and the responsibility’s you have, knowing your own level of competence and skills also means you will not carry out any job the you do not have the relevant experience and training to complete safely.
You chose personal relationships but you don’t choose your colleagues. You share personal thoughts and feelings in a personal relationship but not a working relationship. 1.2 Working relationships will include those with colleagues, family members of service users you care for and the service users themselves. You may provide a number of services to service users such as physiotherapy, befriending and cleaning. Understand the importance of working in ways that are agreed with the employer 2.1 There are certain agreed ways in which we must work.
A professional relationship, in this context, focuses entirely on the needs of the service user whereas a personal relationship focuses on the needs of both parties. 1.2 In health and social care settings there are a number of different working relationships. As well as the relationship a support/care worker may have with a service user, a support worker may have a working relationship with other support workers, doctors and other health care professionals, care managers and live-in carers. These relationships can be close, depending on the level of needs held by the service user. Other working relationships may include landlords, housing benefits officers and other benefits agencies, cleaners and maintenance workers.
Working relationship | Personal relationship | A working relationship is a relationship where time is spent with both colleagues and service user during working hours. This relationship means there is little or no contact out of working hours. The relationship is strictly professional. | a personal relationship is where personal life and extracurricular activities and social life become involved with service users and other staff. | Working relationships do not allow arguing, accepting differences, discussing interests/beliefs and personal life problems between the participants of the relationship.
Unit 205 Task A Letter Dear Mark, Health and social care organisations have what is called a duty of care towards the people they look after. That means that they must do everything they can to keep the people in their care safe from harm. It is not only the care establishment that needs to prioritise the safety, welfare and interests of the people using its services, but also the care workers of the establishment. Care workers also have a duty of care for staff members, to ensure that working conditions are safe, and suitable to deliver the service. It also means having the responsibility of being a caregiver for another person.
Learner Name_______Melanie Cox_______________________________________ Unit – HSC025 Unit | Learning outcome(s) | Assessment criteria | Questions | HSC025 | 1 | 1.1 | Explain how a working relationship is different from a personal relationship. | Answer The difference between a working relationship and personal relationship is that a working relationship is different because of boundaries, professional codes of conduct, employer policies and procedures. in your working relationship you would be friendly have a different approach treat with equality you would know your role and responsibility you would not share personal information as you would with friends. Also a working relationship as no emotional attachment and is primary based around your job, where as personal relationship as an emotional attachment due having family and personal friends and is not work related | | 1 | 1.2 | Describe different working relationships in health and social care settings. | Answer In the health and social care setting there are many different working relationships.
You also have to communicate with colleagues and other professionals such as doctors, nurses and pharmacists. The way in which you communicate with people will be different depending on whom you are communicating with and the purpose of the communication. You will adopt a different approach with different people, to convey the same communication. Effective communication is especially important with regards; Health and safety – required for good team working in moving and handling. With service users – to ensure that their choices and wishes are met.
Unit 6. Activity 1 (3.1) a) Working relationships can be with employees or colleagues; some work relationships may cross the boundaries into friendship, but more than likely will stay purely work related and react in a different way than they would with friends. Fort example it is possible to spend every day with work colleagues even more then time with friends but share very little information about their lives etc. b) A personal relationship is what you have with friends a family member, someone within the group you socialise with, a romantic relationship, or social commitment. c) A working relationship and a personal relationship are very different, a working relationship must always remain professional, especially in front of residents families and the residents themselves, colleagues should conduct themselves in a way which is deemed appropriate for the setting they work in.