Understand how duty of care contributes to safe practice Know how to address dilemmas that may arise between an individuals rights and the duty of care Know how to recognise and handle comments and complaints Know how to recognise and handle incidents errors and Duty of Care is defined simply as a legal obligation to Always act in the best interest of individuals and others Not act or fail to act in a way that results in harm Act within your competence and not take on anything you do not believe you can safely do. As a care worker you owe a duty of care to the people you support your colleagues your employer yourself and the public interest. Everyone has a duty of care – it is not something that you can opt out of.
Understanding the role of the social worker 1.1 Explain how a working relationship is different from a personal relationship. A working relationship is when you keep a professional distance between the people you are working with, so you would only see them when you are at work, when you’re working with those people as part of a team within the workplace you have policies and procedures. You would be accountable and responsible for any mistakes made. A good working relationship is built on respect and understanding. A personal relationship is made through choice; it allows you to share interests and feeling with the person you like.
These are in place not only to protect and guide individuals, but also their families, friends, their property, work colleagues, your employer and yourself. Working in care you are accountable for your own work and to take responsibility for maintaining & improving your knowledge skills. Keep accurate and up to date records and protect confidential information. Safeguarding individuals from harm or being treated unfairly. Understand that people have the right to make choices, help them to remain independent, fulfilling their lives.
Assignment 206 – Task A – Short answer questions Explain three differences between a working relationship and a personal relationship. -A working relationship is a relationship where the person spends time with a co-worker or client at work but has little to no contact with them out of working hours. Whereas in a personal relationship; personal life, extra curricular activities and social life are all involved. -Work relationships don’t usually involve arguing, discussing interests and personal life problems between co-workers. Whereas they a big part to personal relationships.
Unit 4222-206 The role of health and social care worker (HSC 025) Understand working relationships in health and social care 1.1 A working relationship is different to a personal relationship because a working relationship is professional and has specific objectives and purposes and there are boundaries to follow. Other differences between a working relationship and a personal relationship are time limits, professional code of conduct to follow and employer’s policies and procedures to follow. You are only involved with someone in a working relationship because it helps achieve the outcome of the support plan and because it is your job, this is different to when you chose to be someone’s friend or when you are born into a family. 1.2 Different working relationships in health and social care settings are relationships with the people you support and relationships with your employers and colleagues. You have to build professional relationships with people you support to enable you to deliver the care required to each individual so you can get to know them and find out their likes and dislikes and routines they may have.
A working relationship in health and social care is based upon professional settings followed by rules regulations and procedures. It’s based upon an employer to employee basis… when professional friend-ships can form but under rules and regulations only permitting things personal relationships would allow whereas work relationship would not allow. 2.1 Describe why it is important to adhere to the agreed scope of the job role? It’s important that when working with young adult or vulnerable person the job role is carried out to its criteria to regulations set by the company to protect yourself the person you care for and the company, to encourage the improvement to that person’s life and help achieve new goals and encourage more life goals safely and professionally. 3.1 Explain why it is important to work in partnership with others?
Working relationships are different to other forms of relationships because the relationship forms a particular non-personal purpose to achieve tasks /coordinate roles .A person’s job description and the line managements that exist in work settings often define these. There are a lot of different types of relationship in the workplace e.g. Employer/employees, relationships with other colleagues, service user/staff relationship’s , staff relationship’s with professionals e.g. doctors, nurses, occupational therapists Outcome 2 Understand the importance in working in ways that are agreed with the employer 2.1 It is important to adhere to the agreed scope of the job role as this sets out boundaries in your job role, enables you to know your role and responsibilities. Knowing your own level of competence and skills, knowing your job description, as is designed to meet the needs of the residents in the care home.
Promoting services user’s choice and rights to the best of your ability. You would be responsible for assessing possible risks. You must remain professional throughout you role making sure you are ad-hearing to confidentiality, keeping up to date and accurate records of the care you have or are providing to service users. If you are not sure about any part of your work you or have concerns then you must speak to the manager straight away to make sure that no mistakes are made. Duty of care is central to all that you do at work, it is not something extra.
Task A Ai) Explain three differences between a working relationship and a personal relationship A working relationship is where time is split between working with customers and colleagues during working hours. There is no contact out of working hours and is a strictly personal. A personal relationship is where time is spent with customers and colleagues outside of working hours and become part of their social life. Working relationships do not argue, accept differences, discuss interests and beliefs and do not disclose any personal information about themselves to each other. Personal relationships have their differences and they know a lot about each other’s private lives.
They may experience a lack of challenge work and promotions as a result. To show that dedication wanting to achieve and ensure that there are regular in-person traveling schedules and make time to build positive work relationships face-to-face as often. As someone takes on telecommuting they will miss any events that have the co-workers bond over. Although the ideas of more time at home and less time traveling, there are some drawbacks to telecommuting. People may feel unable to escape their work longer or more unsocial hours.