To enable myself to communicate with the residents, speaking clearly and directly gets the message across . Good communication skills are vital for working in health and social care as they help to develop positive relationships with the residents and their family's and friends so myself and colleagues can understand and meet the needs of the residents. 1.3 Explain why it is important to observe an individuals reaction when communicating with them. When I communicate with the residents it is important that i understand how each resident is feeling and what they want to say. I can do this by observing a variety of reactions.
2. Relationships with my work colleagues. Aiii Explain why it is important that social care workers work in partnership with individuals using the service and their family. -Everybody know they role and what responsibility they have and all decisions and plans can be agreed , the family know the resident well and will be a good source of information. Family relationships are usually those that influence people most.
Working with other professionals (ie, GP's Social Workers ). Involves communicating and exchanging of relevant information, this ensures all service user's receive the correct care, advice, counselling and support they may need for their continual well being. Aiii) Explain why it is important that social care workers work in partnership with individuals using the service and their family. It is very important as family and friends may be able to
Unit 4222-301 Promoting communication in health, social care or children’s and young people’s (SHC 31) Outcome 1. Understanding why effective communication is important in the work setting * Identifying the different reasons people communicate People communicate in order to share information, establish and maintain relationship. It can also be used to bring out changes in attitudes and to motivate people. People communicate to inform others of their emotions like sadness, joy and satisfaction. Communication is very important when it comes to developing a positive relationship with service users and their families, as well as work colleagues and other professionals.
We all also need to do develop and maintain positive working relationships with colleagues and professionals who have contact with the service that you are a part of. We need communicate so we can share information with people who are using the services so they can provide and receive information. People who are using the service need to communication as they need to express the way that they are feeling, if they have any thoughts and ideas they will be able to express that, we need to maintain good working relationships with our colleagues as we will needs to share and receive information with them and knowing what support is needed if there is any. A client who is using the service will need to be able to communicate somehow to express if there is anything wrong with them or another client who is using the service. If there is a client who attends a day centre and a incident has happened at home the day centre will need to be informed of this.
Also building positive relationships is good for when it comes to sharing information, everyone knows what each one is doing, colleagues can support each other and enjoy their job better and runs smoothly. - Other professionals Social workers, etc, to provide quality care, and achieve the best outcome for all. for example, if you suspect a service user is suffering abuse, you would then be able to report it to the appropriate professionals, and work together for the safety and wellbeing of the client. - Others This could include families, or members of the community, any visitors etc. It is important to work in partnership with families as care would then be consistent for the user, to develop a bond with the family would mean the user could feel more and that the level of care is the same at
This relationship must stay professional within the adult care setting. A3 It is very important that you work in partnership with your colleagues and all other people. Thiswill include carers, families, advocates, doctors, nurses occupational therapists, other health professionals, social workers, voluntary organizations and other people, this is to ensure the best possible support and care is given. other people may be able to
1.1. Identify different reasons why people communicate. I have identified many reasons why people communicate such as wanting to share information that is important to the service user, information that can benefit the service user if the care worker is aware of their needs .Facial expressions are also used to communicate along with body language. Sign language is another way of communicating if the service user is hard of hearing. Effective communication with the service user helps them to gain trust with the care worker which will benefit them in many ways such as gaining confidence in their daily life and that their health is being looked after and cared for.
1. Give two reasons why clear and effective information between partners is important. Communicating together involves a two-way sharing of information and helps to develop a common understanding, meaning it is easier for parents, carers and staff to support one another. When families and staff share information, everyone can be aware of children’s strengths and challenges and can work together to support children’s social and emotional wellbeing. Effective communication also helps families and staff to build a trusting partnership and develop honest and respectful relationships.
Communicating with different people in the setting is also a great importance to when in a health or social care setting because you need to work as a team as well as speaking to the patients to make them feel comfortable and welcoming. This will also show that the patients can rely on you and discuss any problems that they may have or face. When communicating with a wide range of people you get an idea on how different people are you will also know how to deal with that certain person. Effective teamwork shows that you can work in a environment with a whole range of different people and communicate with them in order to give the best care and treatment to those who need it.When having a conversation with a service user it is important that while or after they are speaking you make sure to reassure what the other person has said, to do this is you should use hand gestures, when your thinking or struggling to communicate you