Unit 206 Understand the Role of the Social Care Worker

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Unit 206 – Understanding the role of the social care worker Understand working relationships in social care settings 1.2 In a working relationship, the main reason for any type of contact with any person is to provide some sort of service or to use the service that is being offered. It is a professional relationship. In health and social care the service users depend on you and need to feel secure in the fact that the can rely on you to get certain tasks completed and be happy with the results. This probably would not be the same in a personal relationship; you would not have the same obligation to do these things. You chose personal relationships but you don’t choose your colleagues. You share personal thoughts and feelings in a personal relationship but not a working relationship. 1.2 Working relationships will include those with colleagues, family members of service users you care for and the service users themselves. You may provide a number of services to service users such as physiotherapy, befriending and cleaning. Understand the importance of working in ways that are agreed with the employer 2.1 There are certain agreed ways in which we must work. As health and social care worker, you must remain professional at all times. Working within the scope of the role is very important. There are various rules, regulations and laws that outline the way the job must be carried out. You need to work within the limits of your role and competency. Someone could be harmed if you didn’t. 2.2 ‘Agreed ways of working’ are policies, which need to be followed. These can be legal obligations or what the employer considers to be best practice. For example, it is agreed to report any accidents that occur to your manger or to provide a receipt for a service user if you went shopping for them. I have to work within the care standards and the terms of my contract. I

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