Qcf Health and Social Care Unit 206 the Role of the Health and Social Care Worker

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QCF Health and Social care level 2 206-The Role of the Health and Social Care Worker. 1. Explain how a working relationship is different to a personal relationship. A working relationship is significantly different to a personal relationship in as much that the reasons you are involved with a particular person are clear, it is part of your job and are in the interest of the people you support, there will be: * Specific objectives and purpose * Boundaries * Professional codes of conduct * Employer policies and procedures * Time limits * Being in some cases a one way relationship The support plan will define expected outcomes. A personal relationship is not monitored by a regulator and follows an unwritten code about how people behave towards one another. 2. Describe different working relationships in health and social care settings. Working relationships are not only with the people you support but also with colleagues within your own organisation and outside services. It is important that staff work as a team and give support to one another. Teams take time to work well and it’s success will depend on how well the team is managed, ground rules should be established that will ensure people can work together in most situations e.g. * Recognise that every team member, regardless of their role or status, has an essential contribution to make. * Always ask for advice and clarify anything you are not sure about. * Find out the ways decisions are reached and the team members that should be included. * Do not assume that what has worked in previous teams will be right every time. Being supportive to colleagues in a working relationship could include: * Noticing when someone is overloaded with jobs and offering to lend a hand * Recognising when a colleague has worked particularly well and acknowledging

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