The role of the Health and Social Care Worker
A working relationship is different from a personal relationship because of boundaries, professional codes of conduct and employer policies and procedures. In working relationships you are friendly and have a different approach, whilst treating everyone equally. You should not share personal information as you would in a personal relationship with friends. Also a working relationship should not have any emotional attachments and is primarily based on you job, where as a personal relationship has an emotional attachment due to having family and friends that are not work related.
There are many different working relationships in the Health and Social Care setting. These include: Colleagues, managers and other professionals such as doctors/nurses, service users and their family and friends. For each individual you develop a different type of working relationship and some will be more formal than others. For example, you would not address you manager in the same way you would your work colleagues and you would not address a doctor in the same way as a service user. No matter who it is you are addressing you must always ensure that you maintain a professional manner.
It is important to adhere to to the agreed scope of the job role as this sets out the boundaries in your job role, it enables you to know your responsibilities and your role. It is also a way of knowing you own competence level and skills, and to know you job role.
Agreed ways of working are your policies and procedures, guidelines and individuals care plan. To carry out agreed ways of working you follow the care plans. Duty of care is the responsibility you have to exercise, a level of care towards an individual. You are also reponsible to avoid injury to that individual and his/her property.
It is important to have full and up-to-date details of the agreed ways of...