Purpose Of Communication In Health And Social Care

1093 Words5 Pages
Written Types and purpose of communication | strengths | weaknesses | Letters to inform relatives, clients or staff. | Client’s presence not required. Easy to refer to at any time. Inform all involved in the provision of care for a particular client. Gives out information clearly. | Bulky to store Unable to clarify meaning of technical terms etc. spelling errors may occur. Inaccuracies may occur. Lost in transit Not instant | Care plans – to show the carers the personal care that the client much receive this includes medications clients should take and how often | Can be easily compared.Ensures safety. To show…show more content…
Explaining procedures to clients | -The client has the immediate opportunity to respond, question, challenge and clarify what is being said-Clients fears are reduced -Enable cares to build relationship with clients | -A clients health status ability to understand -may nod along but really have no clue | Phone convocations to doctors | -quick and easy way of sharing information-information is recent-practical-enable the right care to be given to client | -Carer might not fully understand use of medical terminology-Carer could misinterpret what’s been said-Record may not be readily available to the doctor-Language barrier ( doctors accent could be hard to understand) | Obtaining information by questioning the client to assess their needs | -The client has the immediate opportunity to respond, question, challenge and clarify what is being said-Enable carers to build relationships with client-Clients feel they are being consulted and involved in there care | -A clients health status and anxiety may affect their ability to listen, understand and respond-The age of the client will influence their confidence to express their feelings | Special: Types and purpose of communication | Strengths | weakness…show more content…
Information can be shared quickly and easily. Saves time and travel costs.Less bulky than paper records to store. The use of passwords limit access. | Lack of computer skills may restrict communication via computer. Record could be accidently deleted Security could be comprorised | Backing up work in case it is lost | The use of passwords limits access and maintain confidentiality. Records can be easily updated. Information can be shared quickly and easily. | Lack of computer skills may restrict communication via computer. | To create records on softwares | The use of passwords limit access and maintain confidentiality. Records can be easily updated. Information can be shared quickly and easily.Less bulky than paper records to store. | Lack of computer skills may restrict communication via computer. Records could be accidentally deleted. Computer system may fail and information may be lost. Security (Hackers) | Text to informally exchange information | Can be shared quickly and easily. Saves time and costs. Less bulky than paper records to store.Easy to gather information. | Lack of skills may restrict communication.Unauthorised access may result in personal information being seen.
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