There are a number of factors to consider, such as lack of confidence or drugs and alcohol effect. 3.2 describe ways to reduce barriers to communication Once the barriers has been identified it can be overcome Ways to reduce barriers may include: * Understanding and being aware of an individual’s needs, wishes, beliefs, values and culture * Supporting individuals to communicate their needs * Avoiding using jargon in written documents and when speaking * By speaking slowly and clearly by use simple language * Ensuring communication aids are available and working properly * Showing you are listening and you are interested *
1. to be understood 2. to share information 3. to give instructions 4. to share feelings 5. to share knowledge Aiii. Give reasons why it is important to observe the reactions of an individual using the service when you are communicating with them. * To be able to notice their reactions and to see what they really mean * To see whether they understood what was said Aiv. Explain why it is important to find out about an individual’s: a) Communication and language needs - To make sure that their needs are being met and they have the right equipments to use to enable them to communicate like hearing aids, glasses, pictures, card, and pen. b) Wishes and preferences - meeting the wishes and preferences would make the communication smoothly and misunderstanding can be prevented.
To recognise then the service user is getting anxious or distressed as the service user may be non verbal and it may take a few guesses to know what the service uses wants or needs. Aiv Explain why it is important to find out about an individual’s: 1. Communication and language needs (2 marks) To make sure that the service users needs are being met individually, providing the tools required for each method of communicating ie pen and paper, picture cards, sign language and for the staff to be properly trained to be able to communicate in the correct way for each individual. 2. Wishes and preferences (2 marks) It is important to find out about the individuals wishes and preferences so that there is no misunderstanding or mistakes that could be prevented, knowing what type of
Unit 4222-324 (HSC 3029) Outcome 1, 1. Explain the importance of meeting an individual's communication needs. The importance of meeting somebodies communication needs is because if they cannot communicate effectively then you can understand what they are trying to express. Different people have different communication methods or methods that they prefer to use, so we should support them when using their preferred method of communication. Without communication people cannot express their needs or wants, so therefore it is a basic human right.
To identify whether or not the individual fully understood what you were communicating to them. To identify whether or not the individual was offended or might have appreciated the information being communicated differently such as how you address them or the tone of your voice. Aiv. Explain why it is important to find out about an individuals language needs. A) communication and language needs.
Unit 301 Principal of communication in adult social care settings. Outcome 1 Reasons why people communicate are to obtain and receive information, to get to know each other and form relationships. In an adult social care setting communication is important to express and share ideas, feelings, needs and wishes and preferences. Communication can affect relationships in many ways, in the adult social care it is an essential to communicate to one another because otherwise communication can lead to good or poor service. Good communication with the residents encourages participation in activities therefore promoting equality within the care setting.
Effective communication enables service users’ needs and wishes to be met. The individuals personality or behaviour could affect the way they communicate with others. For example, if the person is shy he or she may not be in the mood to communicate clearly, and may stumble on their words. How we communicate with the service users we support, is very important that we communicate with them very clearly, due to their cognitive disorder they may misunderstand what we are trying to say. This could also affect the relationship we have with the servicer users.
Those learners that are nonverbal use various methods such as expressions, hand signals etc. also if you’re not picking up the signs or their reactions you’ll be putting yourself at risk or them by making them angry or making them feel insecure so that something bad could happen so it’s always good to observe everything and be aware individual’s reactions. Outcome 2 understand how to meet the communication and language needs, wishes and preferences of an individual. 2.1 So you can communicate in a way to enable them to stay safe and enjoy opportunities within informed choice and with respect. 2.2 Verbal- language Non-verbal- written, pitchers, sign language, PECS.
Also a distressed resident may distress other residents so I need to know when it is necessary when to take the resident to a safe area so I can calm them quietly and make them feel as secure as I can whilst I ascertain their needs. Or an example of non-verbal might be a resident using eye contact or grabbing me for my attention they may feel insecure or may just need toileting. Hence I need to be observing constantly to help me care for the residents to the best of my ability. Outcome 2 Understand how to meet the communication and language needs,wishes and preferences of an individual 2.1 Explain why
SHC 21, 1.3 It is important to observe a persons reaction when you communicate with them so you know if they undersatand what it is you are trying to explaine or show them, a persons facial reaction can let you know how a person is feeling or weather they understand you. It is important to understand a person body language to know if they truely understand as some people are not confident enough to express there thoughts or feelings if a person looks relaxed it may mean they are happy if a person has there arms crossed tight to there chest it may mean they are angry. It is very important to observe a child or adult so you will know how to respond