This could be overcome by learning to block other thing not relating to work or a particular patient out and trying to put it to the back of their mind so that they can focus on the patient they are dealing with. This is effective because it means that the service provider can concentrate on the patient. However, they may still be thinking about the issue
Effective communication and interpersonal interaction in health and social care Communication is an important role in health and social care settings, it allows room for positive relationships and the sharing of information to be done correctly and privately. Communication can be verbal or non-verbal, in this assignment I’m going to identify a range of contexts where communication is essential. One to one communication is two people commuting, this can be formal, informal, by email, etc. For example a care worker must be formal to a patient, but when they get to know them very well, it can turn into informal communication. One to one communication is only effective when listening skills, questioning skills and information-giving skills are present.
How communication is so important in a health and social care environment Communication is vital when working in a health and social care environment, verbally or non- verbally. It is needed so that the carer (nurse, social worker) can give the best possible support or help to the patient. Good communication skills can gain positive relationships and also put the patient at ease as they will feel they can start to trust you which help them to relax and communicate back with you. This can then help to get a bigger picture of the patient's background and enable you to understand their needs. Sometimes it may not be as simple as just talking to a patient, it maybe there deaf or blind, if this was to be the case it is very important for to you finds the right way to communicate with them, for simple reasons such as an emergency.
2.1 To find out the language needs and to find out how to communicate with people in your care you can find out by asking them, ask the key people, ask colleagues, read their files or you could get the relevant information from past homes or hospitals. 2.2 Some of the factors you may need to consider when trying to communicate with others could be their age, if you are trying to communicate with a child it might be easier to kneel down to their level and keep eye contact. Always be aware of your body language someone in the care system might find it difficult to communicate with people so always make sure that your body language is easy to read always assess their body language as well so that you can gauge their emotions and respond appropriately. I think it is important to make the young person aware that you are listening to what they are saying and that your concentration is fully on them and the issue at hand, a scared child could find
Assignment Practice Unit 1: Developing Effective Communication in Health and Social Care An introduction to key terms and definitions In this report, I will be talking to you about interpersonal interaction, the effect of communication in health and social care settings and also explaining how different communication skills can be used to form relationships with service users and how it can be not effective. I will also be talking about two theories of communication (Tuckman and Argyle) and how they help service providers to have a better communication. Interpersonal communication is the process by which people exchange information, feelings, and meaning through verbal and non-verbal messages. One example of interpersonal interaction is facial expressions, in a health and social care setting, showing that you are happy and smiling will show patients and service users that you are approachable and it will make them feel comfortable talking to you about their problems. Another example of interpersonal interaction is body language, in a health and social care setting, showing a good use of body language by having a good posture and engaging with the patients is good as it will also make patients and service users feel comfortable around you.
They may be unhappy, or feel uneasy about talking to you. You will need to follow this up. - To make sure that you release what you had to say; A v Explain why it is important to find out about an individual’s: a) communication and language - to make sure what kind of communication will you use - verbal, writing, gesture - to make sure what language the person is using b) wishes and preferences - Knowing the wishes and preference is important to may feel comfortable in our presence A vi Explain how good communication can have a positive effect on the way a social care worker interacts with: a) colleagues - You can discover some information about communication
But communication is about much more than talking to People. People communicate through: * spoken language * body language * gestures * facial expression * position Reading a person’s facial and body language can help you to know how the person is feeling and reading their emotions, this is called non – verbal communication. The ability for the support worker to understand verbal and non – verbal communication, will enable them to provide the best possible support to the service user, and improve the support workers overall
Courtney MacKay Sobia haque Unit 1 communication Task 1 Body language is a role of effective communication in a health and social care setting, body language is effective communication because you can tell if the other individual reacts to the conversation and shows emotions without expressing how you feel through speech, body language is able to show how comfortable you are around that individual or how you are feeling by certain facial expressions. Example of body language in a health and social care setting is a consultant giving a service user important information on his/her health and the consultant is giving full eye contact, open body language and using hand gestures to point to relevant information
P1 Explain the role of effective communication and interpersonal interaction in a health and social care context. Informal communication When we use informal communication, it is normally when we are communicating with friends colleagues and also family. When using informal language it can sometimes make it harder to communicate and understand. For example when people are texting or even talking or on a chat forums. A lot of people might use this kind of language through arguments or debates.
Amy Coombes P1 – Explain the different types of communication in the Health and social care environment Communication is the exchange of conversation/information by speaking, writing or using some other medium. In health and social care different types of communication are used in order to make sure information is given/received in the correct way. One to one communication When interacting with a new person a positive emotional atmosphere must be created so the individual feels comfortable and ready to receive the information. (Greeting/warm up stage) Once the person feels relaxed they will be prepared to talk about issues/receive information. (Conversation/information exchange) After the conversation the person should be left with a sense of value and respect by using an appropriate phrase.