Barriers to Communication in Health and Social Care

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Barriers to Communication. (P4/M2/D1) There are many different ways in which to overcome barriers to communication within Health and Social Care. One of the main barriers to communication within a Health and Social Care environment is language. This is because Britain has a diverse society which means that not everyone can speak English or can only speak little English. This means that to overcome this barrier a translator would have to be used. This is an effective way to overcome this barrier because it means that the service user can clearly understand what is been said by the service provider and about any medical conditions and treatment can be discussed thoroughly. In addition, non-verbal communication could be used to help create a further understanding of what is being said. Another barrier that prevents communication from becoming effective is background noise. This is simple to overcome as closing windows and doors to prevent outside noises from interfering or by moving to a different area would solve this problem and allow communication to continue effectively. This is effective as the noise is no longer affecting the conversation and each person involved can be heard. Emotions are a common barrier to effective communication as a service provider may have other things on their mind and might not concentrate on the service user as much as they should. This could mean that they may not explain things in as much detail which may leave the service user confused as to what is wrong with them or a relative. This could be overcome by learning to block other thing not relating to work or a particular patient out and trying to put it to the back of their mind so that they can focus on the patient they are dealing with. This is effective because it means that the service provider can concentrate on the patient. However, they may still be thinking about the issue
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