Effective communication and interpersonal interaction in health and social care. P1 contexts Effective communication in the health and social care setting is very important as it allows the health care worker to perform their role effectively, allowing them to work alongside their colleagues and are able to develop supportive ties with the users of the service who can come from different types of backgrounds, cultures and religion. People with communication disabilities are at risk of not being able to communicate effectively with their health care professionals and this could have an impact directly on their health. Good communication is the foundation to successful relationship i.e. patient and carer, either through verbal or non-verbal communication.
Communication is important as we will be engaging in conversation with service users as a health and social care professional to create a comfortable environment to allow the service user to trust and open up to the professional, as well as communicating with colleagues and mangers. What is communication Communication is when we exchange
Communication skills are vital in a health and social care setting, they are what assist care workers to interact one to one or in a group setting, either with other care workers or with a service user. There are a wide range of communicating which include oral and written communication, computerised communication and special methods. Oral communication is used in a varied of care settings such as, hospitals, care homes, nurseries and doctors surgeries. It is the easiest way to build relationships between a care worker and a service user as it is more personal than other types of communication such as, written and computerised. More of a connection can be made using oral communication as it allows those who are speaking to see each other’s facial expressions and body language, interest can be shown through using eye contact, the correct body language and tone of voice.
Communication between colleagues is essential, so that it ensures a continuity of care for the patient and all staff are aware of the current needs for the patient. 1.2 Effective communication is important as it ensures that all the information is clear, accurate, non-judgmental, and informative. This reduces the possibility of mistakes being made and ensuring appropriate care service delivery. It is important to work as a team with your colleagues so that you all work to achieve the same outcomes and targets. During my shift I would by communicating with others with handovers to other colleagues, electronically via PDAs or the terrafix system and over telephones.
In the healthcare setting, communication is vital to patient care. Since communication errors can result in significant problems in a healthcare setting, knowing how to effectively communicate and to apply communication tools within the organization is important. With the impact of gender and culture within the organization, communication can be challenging at times. In a diverse organization, sometimes a workforce may seem fragmented, with different members working towards different goals (du Pre, 2005). By celebrating diversity, helping employees to develop communication skills, and setting good examples, communication can continue to improve within the
Unit 4222-201Introduction to communication in health social care or children's and young people's settings Outcome 1Understanding why communication is important in the work setting 1.1: People communicate for different reasons, to portray their feelings, emotions, pain, fear, anger, joy, love and opinions. The communication could be professional (formal), or personal (informal). It is important within a social work environment that information is recorded, as it may be called upon for legal reasons. All communications are confidential, and on a “need to know”, basis. Communication between colleagues is essential, so that it ensures a continuity of care for the client, and all staff are aware of the current needs of the client.
Knowing how to communicate with the patient in a low calm tone of voice will help calm the patient down. When planning activities in the medical field it’s very important for Medical Administrative Assistant’s because they have to perform duties that are related to the healthcare industry. These activities Medical Administrative Assistant is able to establish funds and time for the activities as well as getting involve within the activity. The general duties of a Medical Administrative Assistant which include answering the phone, greeting the patients as well as visitors, ordering office supplies, and etc. Some Medical Administrative Assistant has to perform specific duties in the office in
Effective Communication Paper Communication promotes knowledge within a health care organization and is necessary for the organization to thrive. Communication is not only important to the staff but also to the patients within a health care facility who depend on staff communication to receive quality medical care. Without complete communication between staff member’s clinical errors can occur and the patient’s health could be at risk. In this paper the subject will explain how a health care organization shares knowledge through communication and examine, which are the most effective techniques and which techniques are ineffective. This paper will review the application of these techniques and the impact techniques may have on a health care organization.
This is because the service users need to be able to communicate well with the carers. Interpersonal communication skills are oral, written and nonverbal methods. However interpersonal communication is usually face-to-face communication which could involve different numbers of participants which could even be in a small space like a consulting room where the service users and family members may have to go to discuss issues with staff in the residential and nursing
Promote Communication in Health, Social Care or Children’s and Young People’s Settings. 1434 1.1 People communicate in lots of different ways through talking, listening, touch, facial expression, body movement and dress. Also you can communicate by telephone, written communication, texting or online. However we choose to communicate it is how we form relationships and gain trust and confidence in people, weather it be a personal or professional relationship. We have lots of professional relationships in care, with the people we support, their families, other healthcare professionals or colleagues and managers.