Whether it is one or more issues at a time, they juggle each one to resolution. Behavior approach has two categories task and relationship. Knowing how to complete tasks is an important key for leaders, especially for deadlines to meet. Leaders also need to know how to include staff efficiently on the assignment to be finished, and have already a connection to each individual to be an effective leader. This approach strength is multitasking to get the job complete.
Also will need to establish the productivity measures and compare those with the company or organization figures. Lastly, the manager will need to have a team meeting; take contribution on achieving the goals set by the manager, and institute a common goal for the teams. The transformational leadership style will work for the restructuring strategy with the new management practices, because the teams are mature and under the strong leadership of new management. In order to allow the new transformational leadership to be effective, one will have to recognize critical competencies, educate their employees, and motivate, empower, and encourage the teams to facilitate them to focus on accomplishing their goals effectively. It is important to engage the employees in the critical thinking process, decision making process and setting a common subsidiary goal that will be able to help the specialists to merge well with the existing teams.
It is vital for management to be aware and up to date with relevant legislation and information, as it is a part of their role to guide, support and influence other staff to do well in their own roles. As a member of management your own professional development not only impacts on yourself but also other staff, the Agency and the people who use the service. Staff must also ensure continuous professional development through reading policies and procedures to ensure they are working within the Agency’s set guidelines, attending and participating in team meetings in order for them to have input in to possible changes and discuss with colleagues good and bad working practices to ensure continuity in care. Staff must also be provided with training opportunities to update knowledge and ensure understanding as well as reading materials for informational purposes. In regards to the care industry, improving knowledge and practice ensures a happier, productive and more effective workforce and provides a sense of happiness, comfort, safety and well-being for service users therefore personal development is extremely important.
The quality of services that is an employee gives to a customer is the reason why customers return to the company. “In service firms, where the interface with the customers is broad and intense, all contact personnel must be well attuned to the mission, goals, strategies, and systems of the company. Otherwise they cannot represent their firm well and successfully handle all those crucial contacts, known
Motivation is the hardest aspect to evaluate because the manager must trust employees to exhibit their motivations. A tool that a manager can implement to assist in evaluating an employee’s motivations is the DISC Platinum Rule Behavioral Style Assessment provided by Dr. Ken Blanchard. Learning Team B has multiple personality types that help determine their internal motivations. Erin would be considered a Producer. That specific motivation is in the Dominant Square within the DISC assessment.
These goals need to link with the organisations goals and KPI’s to help create a more efficient workplace. These goals become your team’s/team member’s performance measures in the form of KPI’s, These KPI’s measure your team’s effectivness and assist in highlighting strengths and weaknessess in the team. 2) Create and maintain a supportive, committed team How members of a team relate to each other dictates how successful that team will be, so having a supportive and committed team is critical and can make a significant difference on the performance of individuals and the team as a whole. Establish your teams rules, the ground rule are a set of standards that address how
Communication does not only mean a manager talking to his or her employees, but also listening to their concerns and problems. For a manager, it is important to ensure their understanding of company objectives and their individual job roles, but it is equally important to show them the importance of their feedback to the achievement of targets and standards (www.careers-help.co.uk). Communication in the workplace is vital because effective motivation can’t take place without it. A manager needs to communicate with their staff on a regular basis, conduct weekly team meetings, discuss issues, and deal with grievances to remove communication hurdles. Effective communication allows employees to offer feedback and to provide creative ideas to help enhance and change business practices, policies, and procedures.
Coaching or mentoring new employees is also a great way to train employees and it has the added bonus of a more personal touch that can be very effective. Managers should always monitor the training process to make sure that the benefits of the training program are maximized. The training process consists of three phases: (1) needs assessment, (2) development and conduct of training, and (3) evaluation. (Gomez-Mejia, et al., 2010 p. 250) The needs assessment phase identifies the needs and the problems that need to be addressed in the training program. The development and conduct phase is specifically designed by the needs of the company.
When allocating work plans there are many things that need to be taken into consideration but before this can take place the organisation needs to have a clear understanding of the business direction plan so it can develop a strategic plan which will lead to the visions & goals of the organisation. It needs to clearly identify the needs, wants & expectations of the customer to base a clear communicated mission & value statement for the organisation. This may be done in collaboration with many people but will enable everyone in the organisation to pull in the same direction. Once the mission & value statement has been established it can help to drive the back bone of the organisation, the right mix of inputs/resources must
The best strategy to build teams would be to perform evaluations of employees and focus on the each person’s strengths and build on their individuality. Weaknesses also play a part in process. Determine if their strengths outweigh their weaknesses and if they can be formed into a positive team member. If training is to play a part in the decision making incorporate that with the recruitment of the team players. The challenges and barriers that may