SS0P22 – COMMUNICATION DENNY MORGAN-WORLEY 1.1 There are many ways to communicate with individuals with sensory loss. For individuals who suffer from a lack or loss of hearing, visual sign language can be used, and for individuals who do not understand sign language a support worker can use word, suggestion or prompt cards so that an individual can make there needs known. For individuals who still have the capacity to write in understandable form, this too will be a good way for a support worker and service user to effectively communicate with each other. For individuals with a lack of vision, clear and audible language can be used as well as deafblind sign for those who know it. Forms of makaton can also be used for individual who suffer from these sensory loses.
The use of tongue when speaking is important as well. In sign language, there is a special type of sign called a directional, which is when a sign involves pointing in order to direct a sign at someone. For example, the sign for “help” is a directional, because when a person signs the word “help”, the direct it to the person in need of help. Eye contact and straight forward talking are also important in deaf communication. Group norms are also a part of the deaf culture.
If unable to communicate service users would be denied this right. In my role as a volunteer I must communicate effectively with all manner of individuals and I have to be aware of how my non verbal communication can be off putting to some individuals. For example, my height can intimidate, my accent can be misinterpreted as aggressive/authoritarian, my tattoos and clothing could be seen as a comfort to someone who identifies with that fashion. All of these issues can impact on communication with an individual who has specific communication needs. By ensuring that I am on same level by sitting down, and by speaking slowly, clearly and calmly, I can ensure that the individual is comfortable and happy to talk to me.
Explain how own role and practice can impact on communication with an individual who has specific communication needs. Depending on the individuals specific communication needs, it is vital to manage the way you communicate, be it through sign language, verbal or by other means, to suit each and every individual. Some individuals rely on lip reading to be able to understand what someone is trying to communicate to them, to that you would face towards them making sure you speak clearly, this way it is easier for this individual to understand you. The same applies with all forms of communicating, if using sign language, make sure all hand motions are visable, if someone is hard of hearing, be sure to speak in a clear tone and at a volume that they will be able to hear. If you try to communicate incorrectly with a person with very specific ways of communicating, then it is possible to cause the individual distress, cause aggressive behaviour due to anxieties, give
The way you communicate with mrs a will be different from the way you communicate with Mrs B. Similarly each of the will communicate with you in different ways. You need to know what is important for each of them including very basic things such as what they want to be called. 2.2 Describe a range of communication methods Verbal – Being able to see the person you are communicating with face to face can
2.1 Explain why it is important to find out an individual's communication and language needs, wishes and preferences. Not everybody communicates using the same methods, but everybody needs to communicate, so it is important to find a method that works for each individual. 2.2 Describe a range of communication methods. Verbal; speaking, listening Facial expressions to express a feeling e.g. Smiling or frowning Physical contact e.g.
Following these sounds being blended together, an individual must heed to rules; for example, there are several consonants sounds which require a form by the atmosphere existing in an individual’s vocal cord stop consonants. Thirdly, the level of sentences in the English language. In the English language of sentences, there are several rules that apply to the construction of a sentence. In spite of the fact of sentence construction has been proven to be combined, and is important to the English language for the reason that rules are carried out and sometimes causes common mistakes such as word sentences that are run-ons. The fourth and last level relates to text in the English language, for the most part texting is related to a psychologist as nothing more than a group of related words linked to form of paragraph.
Unit 051 Outcome 1 Identify the different reasons why people communicate People communicate for different reasons, to portray their feelings, emotions, pain and opinions. The communication could be professional (formal), or personal (informal). The different reasons people communicate are: - To share; opinions, information, thoughts, knowledge, feelings, emotions, needs and wants. - To socialise, build and maintain relationships to satisfy our constant need to relate to others and have them relate to us. - To request or demand something.
2.4 Its important to respond to an individuals reactions when communicating to promote the communication cycle and to ensure understanding of the individual and prevent aggression. 3.1 Individuals from different backgrounds may use communication methods in different ways because of the culture background. There could be a different in sign language. 3.2 Barriers to effective communication, • Inappropriate use of sign language • English as an additional language • Environment • Noise • Poor lighting • Sensory impairment • Learning difficulties 3.3 To overcome communication barriers there are many different uses of technology such as hearing aids, induction loops , telephone relay services, use of mobile phones. There are many
Some other means are written letters, telephone calls, emails, picture cards and even interpreters. Also sometimes the best ways of communication are the old fashioned ways like face to face spoken communication. By using different means of communication it can empower individuals to promote their own rights and views. There are also lots of different needs that have to be met as well as lots of different ways to communicate. Needs such as Deafness which will have its own method of communication such as the use of sign language or picture cards or written