It is important to find out and individuals’ communication and language needs, wishes and preferences as this can affect certain aspects of work. A resident may not understand what is being said to them as they may be deaf/hard of hearing, they may have dementia, may have only just woken up and not alert, they may speak a different language to ourselves. Knowing a residents communication and language needs, wishes and preferences can set up a good relationship. A range of communication methods may consist of: * Sign language - This can involve a mixture of shapes, orientation and movement of the hands, arms or body, and facial expressions.
A deaf person would need us to look at them and speak slower so they could lip read or they would need us to perform sign language to them to communicate. Also if a person’s language wasn't English perhaps pictures and visual communication would be more effective. Sometimes without talking we can communicate by using our body language or facial expressions to show if we are confused or just shy. We communicate to be able to express a need or to listen to another person’s concerns and opinions, as we may be able to help. We also communicate to give and receive instructions and information, this enables us all to understand what we are expected to do, Communication is also needed to assess learning development in adults, children and young people so we understand how the person is learning, how they are feeling and if they have understood, so if there is any problems or they need help at all these problems can be discussed and resolved and everyone is happy.
Unit 1: developing effective communication in Health and Social Care barriers to effective communication and strategies to overcome them. M2 Aids to communication- Aids to communication are hearing aids, interpreters, translators, mentors and possibly signers. These aids provide help to those are sensory impaired. These aids are used to help a person communicate and interact with one and other. I have used aids to help children I can use simple sign language, but I have also seen it being done on TV and in person, from this I can do some of the alphabet and my name using sign language.
These include vibration alerting systems, video chatting, captioning for movies or television shows, and texting. The deaf culture also has its norms, like any other culture would. Some examples include using ASL with fellow members of the deaf community, and using signed English among hearing people. Facial expression is very important when signing, due to the fact of not being able to hear tone in one’s voice. The use of tongue when speaking is important as well.
For example, if you are applying cream and the resident flinches, you know that that part of the body is sore and know to be a lot more careful and gentle or they may have an ache/pain that they can’t disclose but when contact is made, their reaction tells you. Explain why it is important to find out about an individual’s communication and language needs. It is important to find out otherwise the individual will not receive the information or care they need. For example somebody who is deaf will need hearing aids to be able to hear and to be able to communicate. Explain why it is important to find out about an individual’s wishes and preferences.
If you are having problems communicating to the client you can either ask your management for advise, or you can ask other members of staff. The clients family might be able to help you communicate. Outcome 3 (1-4) There are many barriers that can affect your communication with a client; They can have a sensory deprivation which include being hard of hearing or blindness. This barrier can be overcome by using hand gestures for people hard of hearing, and touch/descriptive words for people who are blind. They can also have a language barriers.
The service user may even use a different language such as French or Spanish etc so you may need to get somebody to help translate their language into English, or any other language you may speak. It is important that you can communicate effectively with the service users as they need your care and they need you do care for them in the correct ways. They may tell you if they want a drink or if they need to go to the toilet. Another thing you may need to find out about an individual is their wishes and preferences. This will mean things such as what they require in order for you to care for them in the correct way such as what food they like or how they like to be supported with personal care etc.
What equipment is available to help deafblind people? Deafblind people can get equipment to help them live independently, including: Alarm clocks with large raised numbers. Computer packages that display text on a computer screen as well
Promote communications in health and social care or children’s and young people are setting 1.1 Some service users may be hard of hearing and require hearing aids, in one or both ears. They may require glasses as they can have trouble with their sight… speech due to a stroke or any other illness, so then we would provide them with picture cards to communicate and know what their needs are. Sign language is also used for people who are deaf. Some service users like to use pen and paper and write down their needs. 1.2 Communication has to be clear so that the care workers know what the service users’ needs are and wants, and if any changes have occurred to how the wellbeing of the service user is.
To communicate non-verbally would consist of using technology such as e-mail or texts, or using sign language or picture messages for others who cannot use speech to be able to interact with each other. Even the way you present yourself is a way of communicating how you feel. Facial expressions and body language are two main interactions of showing how you feel without actually speaking. Different service users have different ways of communicating. Effective Communication is an essential skill practised by Health and Social Care practitioners to ensure they are effective at meeting the needs of every service user.