The key elements in organizational behaviour are people, structure, technology and the external elements, in which the organization operators, Organizational behaviour is the study of the way individuals and groups behave within organizations. It is a mixed field of various psychological and sociological concepts; various approaches have been developed for managerial analysis
i) An Interdisciplinary Approach
ii) Scientific Management Approach
iii) A Human Resources (Supportive) Approach
iv) A Contingency Approach
v) A Systems Approach
Organizational behaviour is a systematic study of human behaviour within an organization; hence it is a science, though inexact, as it does not provide specific answers to specific organizational problems. The nature of organizational behaviour is also integrating as it seeks to balance human and technical values at work. OB not only draws upon the principles, techniques and findings of several related fields such as Psychology, Sociology, Anthropology, Economics, Mathematics, etc. but it also integrates this information and findings from its own research into a unified framework for comprehending, managing and uplifting behaviour towards the benefit of individual, group and organization. Hence, it can be concluded that OB is an integrative science.
Max Weber has developed bureaucratic model of Organization which has following characteristics
The characteristics or features of Bureaucratic Organisation are as follows:-
1) There is a high degree of Division of Labour and Specialisation.
2) There is a well-defined Hierarchy of Authority.
3) It follows the principle of Rationality, Objectively and Consistency.
4) There are Formal and Impersonal relations among the member of the organisation.
5) Interpersonal relations are based on positions and not on personalities.
6) There are well defined Rules and Regulations. There rules cover all the duties and rights of the employees. These rules must be strictly followed.