Wal-Mart Case Essay

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I. Short Cycle Process Who: Executive Vice President (EVP) at Wal-Mart; Wal-Mart male employees; Wal-Mart female employees; Community workforce; Wal-Mart managers; Sam Walton. What: Should the EVP gather information in order to investigate the gender discrimination allegations concerning WM or leave things as they are? Why: Wal-Mart had established the goal that the percentage of women employed should reflect the community (50% of the workforce). In addition, there were several lawsuits against Wal-Mart alleging gender discrimination. When: Year of 2003. Where: Bentonville, United States of America. II. Long Cycle Process 1. Determine the facts: a. Wal-Mart (WM) consistently appeared on Fortune’s list of the 100 best companies to work for in the U.S. b. WM was ranked 94 in 2002. c. Several lawsuits against WM alleging gender discrimination while published practices indicated fair practices. d. WM was the world’s largest employer and largest company in 2002. e. Non-unionized company working incessantly to fend off organizing attempts in the U.S. and around the world. f. Employees at WM increased by 50% since 1996 and reaching a total of 930,000 employees by 2001 in domestic U.S. stores. g. From 1996 to 2001, percentage of women working at WM decreased from 67 to 64%. h. Payroll expenses constituted 50% of total operating, selling, general and administrative expenses. i. Workforce composed of retail store employees (hourly and salaried), store managers and high-level managers. j. Management employees earned US$ 50,000 on average, while hourly employees earned US$ 18,000 on average in 2001. k. Four types of domestic stores at WM in 2002: Discount stores; Supercenters; SAM’s Club; Neighborhood Markets. l. Five levels of operations: Corporate; Division; Region; District;

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