Unit Three: Principles of Managing Information and Producing Documents

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Section 1: IT at work This section will help you to evidence Learning Outcome 1: Understand the purpose of information technology in a business environment. 1. In relation to your current business environment (or one that you are familiar with), identify at least two different types of information technology that may be used when completing work tasks. [1.1] 1. Microsoft Word – To write documents 2. Microsoft Excel – To create and manage databases and spread sheets 3. Using search engines on the internet such as Google, Yahoo etc. This can be used when researching for information 2. What are the benefits to businesses (and others) of using information technology for doing work tasks? [1.2] • Administrative tasks can be completed quickly • Work can be easily amended and corrected very easily • Quality of work is improved with the access to spell checkers and made ready templates and layouts. • It makes a business more efficient, organised and productive. Section 2: Managing information This section will help you to evidence Learning Outcome 2: Understand how to manage electronic and paper-based information. 1. Explain the purpose of agreeing objectives and deadlines when researching information. [2.1] If possible, refer to specific examples from research tasks you have worked on to support your answer. It is important that objectives and deadlines are agreed on so that the researcher has a clear understanding of what they are researching on and both the researcher and their manager both know what the expectations are. It is important the researcher also knows when the information is needed so as to ensure that it is submitted in time. For example when I was doing a piece of research work on local schools in the area it was important that the I knew specially what schools I was looking into as my manager specified on mixed
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