|Unit 1: PWCS 21 Principles of communication | Introduction The aim of this workbook is to allow you to present evidence for the criteria listed below. Your assessor will ask you to consider your job role and experience in your workplace to answer the questions contained within this assignment. Your assessor will assess your answers and provide you with feedback. Unit Summary This unit will you with an understanding of the effects of communication on all aspects of adult social care. The unit examines the importance of understanding an individual’s preferred method of communication, when working with users of social care services and the need to observe reactions in order to support the communication cycle.
Outcome 1 Understand what is required for competence in own work role 1. Describe the duties and responsibilities of own role My duties and responsibilities in my work role are detailed in my job description which are tailored to my particular job role and the health care setting I work in. My responsibilities are governed by the GSCC codes of practice for social care workers and my company policy and procedures will be built in to the GSCC codes of practice. 2. Identify standards that influence the way the role is carried out.
Assignment 206 Task B Bi 'Agreed ways of Working' The policies and procedures written by the employer set out how you should provide care and support for others and how you should deal with specific issues in your work setting. These should include policies and procedures relating to health and safety, equal opportunities, confidentiality, data protection, supervision, waste management, moving and handling, handling medication, and security and safeguarding. These should identify the general approach that the company takes towards an issue, they should incorporate all of the legal requirements affecting care work and should reflect the safest and most effective ways of carrying out particular tasks. It is essential that you understand and follow these policies and procedures to ensure that you are working in ways agreed by your employer. The duties and responsibilities of your role as a social care worker should also be set out in your job description.
These standards are guidelines, policies and procedures that we are expected to follow, that identify the quality of care we are expected to achieve and deliver. By understanding these standards, a social care worker can reflect on their practice and identify areas for
SHC32 ENGAGE IN PERSONAL DEVELOPEMENT IN HEALTH, SOCIAL CARE OR CHILDRENS AND YOUNG PEOPLES SETTINGS ALL OUTCOMES IN RED ARE OBSERVATIONS TO BE CARRIED OUT BY YOUR ASSESSOR. THE INFORMATION GIVEN INDICATES THE TYPES OF THINGS YOUR ASSESSOR WILL BE LOOKING FOR UNDERSTAND WHAT IS REQUIRED FOR COMPETENCE IN OWN WORK ROLE OUTCOME 1 1. Describe the duties and responsibilities of own work role Your duties and responsibilities will be described in your job description, which will relate to the area of health and social care in which you work and your work place. Your responsibilities are governed by relevant legislations and the GSCC code of practice for social care workers. Your workplace policies and procedures will be built around these Legislations and code of practice, which in turn will define your job responsibilities.
BTEC Apprenticeship Assessment Workbook Level 3 Child Care 1 2. EMPLOYMENT RESPONSIBILITIES AND RIGHTS This sequence of activities is aimed specifically at those working in the health, social care or young people’s sectors. It is important that all employees have seen and understood the terms and conditions of the role. By working through these activities you will explore your own contract of employment and understand how your role fits into your own setting and the sector as a whole. KNOWLEDGE AND UNDERSTANDING The following activities will help you to generate evidence to show knowledge of your terms and conditions of employment as well as knowing where to seek information and advice should it be necessary.
The code requires that employers adhere to the standards set out in their code, support social care workers in meeting their code and take appropriate action when workers do not meet expected standards of conduct. The Code of Practice for Social Care Workers is a list of statements that describe the standards of professional conduct and practice required of social 2 care workers as they go about
In this Essay, I will be demonstrating my understanding of the communication skills that social workers need to develop and use to meet the needs of service users. I will identify strengths and weaknesses from the case study in relation to communication and will discuss how they can be improved. I will also identify knowledge and theories that was or could have been used to inform practice. This TMA will reflect mainly on the case study of Roy and how the social worker Rosie worked in assessing the needs of the service user Roy. It will also show that I reflect on my experiences of using knowledge and skills and how they have helped my own social work practice.
2.2 Explain expectations about own work role as expressed in relevant standards. You will have to show you are competence in doing your job role and meet the standards that are required for you to carry these out there is The National Minimum Standards these are used by the Commission for Social Care Inspection to inspect the quality of care in services, National; Occupational Standards UK standards of performance that people are expected to achieve in their work, and knowledge and skills they need to perform effectively. 2. Be able to reflect on practice. 3.3 Explain the importance of reflective practice in continuously improving the quality of service provided.
The policies and procedures explain what is expected of me in my role and what is also not acceptable. It describes how my employer requires me to perform within my specific job role. If there is failure to do this, it could cause harm or danger to myself or others. This may result in disciplinary actions. The term also refers to the care plan, to implement agreed ways of working when following the care plan.