Unit 3 - Business & Admin - Level 2

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Unit three: Principles of managing information and producing documents Section 1 – Understand the purpose of information technology in a business environment 1. In relation to your current business environment (or one that you are familiar with), identify at least two different types of information technology that may be used when completing work tasks. Word processing Spreadsheets 2. What are the benefits to businesses (and others) of using information technology for doing work tasks? Speed Flexibility Quality New possibilities Efficiency Ref: IT for Business Success http://smallbusiness.chron.com/information-technology-business-success-4019.html Section 2 – Understand how to manage electronic and paper-based information 1. Explain the purpose of agreeing objectives and deadlines when researching information. If possible, refer to specific examples from research tasks you have worked on to support your answer. Question 1 - Why is it important that you know what you are required to research and the date it needs to be completed by? If you didn’t have the topic or date, what could the possible outcome be? 2. Identify the different ways of researching, organising and reporting information. Question 2 - This question is in three parts and each needs to be answered fully. Break your answer down into the areas of research, organising and reporting information. How would you conduct your research? How would you organise the information you collected? How would you present your findings? Researching Make accurate notes on information needed to use as a reminder and focus for action. Get clarification on how they want the information presented e.g. a text message, verbal presentation, email, hard copy, or fax message. Do they want a detailed report or just a few bullet points. Ensure the document you need to research is

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