UNIT 513 POSITIVE OUTCOMES FOR INDIVIDUALS Dear shell i have thrown this together quickly so it may not be too good but hopefully will be ebough xxxx 1. As a manager it is vital that i support my staff team to achieve and demonstrate desirable outcomes with and for the people they support in whatever capacity.By outcomes I mean the specification of the differences that are intended to result from a given activity. 2. Approaches to outciome based practise should be open and transparent, it should involve all of the people supporting the person and the person should be in the centre of it all. Taking into account the opinions of others and listeneing properly to their input will encourage a healthy team and also give the person involved control of whos and what input they would like in their support.
How can an organisation encourage suppliers—both internal and external—to participate in actively ensuring quality standards are maintained so that fewer customer complaints are likely? The way to assure your suppliers will provide you with quality goods and services is to form a customer-supplier partnership with them. You can that by working together, sharing motivation for quality goods, and helping each other to do a good job. Introduction In any business or job situation, your prime goals to satisfy your customer with quality goods and services. But in order to effectively satisfy your customer, it's essential your suppliers also provide you with quality goods and services.
These benefits are often referred to as arising from synergy which accrues to the shareholders of the target as well as to those of the bidder. VF Corporation is offered something in excess of what they perceive to be the current value of those shares. In spite of the eurozone financial crisis, VF’s revenues rose by 20 per cent in constant dollar terms in Europe, while sales in Asia surged 43 per cent. This is the right time to take the Timberland to the next level, with expected 2011 revenues of $1.6bn, over half of which are generated internationally. For the full-year 2010, Timberland reported revenue of $1.4bn, an increase of 11.2% over the prior year and up 11.7% on a constant dollar basis.
Over the course of Jones's leadership (not forget that this guy also was voted as CEO of the year), which began in 1973, revenue had grown at an average annual rate of 12 percent, and earnings had grown at 16 percent, not much different from Welch’s 20-year-performance. In my opinion, the challenge for Welch was to spot trouble before it occurred, to take preventative measures, and to make the most of GE's (and stock markets’) tremendous momentum. The challenge for Welch was to keep the earnings growth at a high pace as the numbers of the company (assets, revenues, etc) get bigger. For a huge elephant as GE, it was getting highly risky not to implement a change that makes a turnaround on its bureaucratic business model. In some ways, Welch was able to implement his sweeping agenda of change in GE because he created a sense of crisis within the organization.
Capital expenditure of $155,000 was incurred during last 2 years. Increase in invested capital reduced both IGR and SGR. As sales growth rate was higher than IGR and SGR, firm had to rely on trade credits and trade notes, besides internal accruals and bank notes to finance its cash outflows. Projections for 1996 are based on information provided and other assumptions described in excel sheets viz. all trade notes will be fully paid and trade credit of 10 days is for additional purchases made from April 1, 1996.
Budgeting, forecasting, and diversifying are the main common measures companies take to increase market shares. The Profit and Loss Statement shown on the Excel Workbook of XYZ Company Inc. by the end provides total accounting for the loss. It has been designed based and considering all selling and purchasing activity that has happened in each particular year for XYZ. Generally the Financial Department should be responsible of accounting the loss and profit of the company for each fiscal year. By increasing the sales by the percentage demonstrated in the workbook, you can see how much this influences the numbers for the next five years.
• Offer a perspective on how you would handle the negotiations if you were the customer. • A perspective on how you would handle the negotiations as a customer service rep. The goals and objectives between the customer and the customer service representative can be objectively be described as satisfying the customers’ requests in a courteous and efficient manner. The problem with this seemingly efficient methodology is that unsatisfied customers will remain unsatisfied if that all a customer service representative offers for support. Turban explains this point with his explanation, he states that “Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the customer expectation.
Human Resources The Human resources can improve the H&M’s performance in many ways. There are two main processes which are looked at when managing human resources. • Recruitment: H&M must manage this carefully to make sure that they get the right staff for the job, looking at all their CV’s in detail and asking the acceptable questions in interviews is very important and, as a result, will help the organisation run efficiently, have a better performance and provide customers better service. • Staff welfare: This is also very important and H&M manages this by looking after staff and making sure they are all treated equally and that no one is discriminated for whatever reason. Having an environment where everyone is treated fairly will result in employees of H&M feel more valued, happy and more willing to give a better service.
Recommendation Calveta Dining Service should acquire Great Southwest Dining Service (GSD) and restructuring the organization in future to fulfill Antonio’s requirement which want Frank to double the company’s revenues within five years and can maintain the special company cultures. When Frank have decide to acquire GSD there have several advantages that can be achieve by Calveta. In the case given, Frank has been done some financial calculation using various growth projections for both GSD and Calveta over the next three years. After calculation, Frank perceived the opportunity to meet or at least come close to the revenue goals his father had set. Therefore, this is the best opportunity to Frank to build strategy in order to meet his father requirement.
This will sort them texture that they have made an informed and wise decision as it will minimize the buyer’s remorse that customers usually feel at certain point or another. Another touch point we employ is ensuring that customers have a clear understanding of the benefits and services that our product offering them and that the same information truly being communicated in all of the company. This certainly helps to reinforce that they have made the right choice and minimizes confusion. There is nothing worse for customers to receive two different information at different point along the customer spectrum from a recent decision that they have made to purchase your product, and to avoid that; our company trains employees to provide correct and same information to the customers to create the customers fully understand the