Shc 31 Promote Communication in Health and Social Care or Children’s and Young Peoples Settings

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As a child practitioner an essential part of my work role will involve actively seeking to evolve and where apt build relationships. Consequently having a significant impact on children and young peoples’ lives. As quoted, (Children and young people’s workforce, Early Learning and Childcare book 2011) there are a number of reasons why people communicate which are to: • To promote relationships and to offer support – A social worker arranges regular contact with a family ‘in need’ and builds up a mutual system of support. • To maintain relationships – A child’s key person will ensure that he or she gets to know the child and his or her family, so that a trusting relationship is built and maintained. • To exchange information – For example, a patient visiting their GP will supply the doctor with information about their symptoms. They will in turn receive information that will enable them to understand more about their medical problem. • To negotiate and liaise with others – An Early Years setting manager will liaise with other professionals, parent groups and committees to discuss policies and procedures. • To express needs and feelings – Children and young people should be given opportunities to express themselves freely, confident that adults will acknowledge them and meet their needs. Communication is also needed to build relationships in the first burst of communication we are building a new relationship even by just saying ‘hi’. Then we need to maintain this relationship each time we greet a parent / carer when they come into the setting, by asking how they are? What have they done over the weekend? This can help to strengthen the relationship, also we can gain and share information with families, other professionals and children, this information we gain and share will help us in the way we work. Sometimes communication can be about gaining

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