Service Request Sr-Rm-022, Part 1 Bsa375

793 Words4 Pages
Service Request SR-rm-022, Part 1 R.J. Zanes BSA/375 7/8/2013 Shoumen Bardhan Service Request SR-rm-022, Part 1 Riordian Manufacturing’s Chief Operations Officer (COO) Hugh McCauley is interested in taking advantage of a more sophisticated, state-of-the art, information systems technology in the organization’s Human Resources department covering all plant locations. This document will define the business requirements, highlight a system design, and show a detailed layout of the project implementation plan; therefore, covering the analysis, design, and implementation of the HR system requested. The expected completion date for this project is six weeks from the date of the request. To determine the system requirements our organization needs to gather the wants and needs of key stakeholders within the organization. The key stakeholders that our organization will gather information from include the organization’s Chief Executive Officer (CEO) Dr. Michael Riordian, the organization’s COO Hugh McCauley, the organization’s Director of Human Resources Yvonne McMillan, and the entire HR staff. Each one of these stakeholders plays a key role in the successful development of an efficient and useful system that integrates a variety of the existing HR tools into a single integrated application. Gathering system requirements from these key stakeholders will allow our group to define the system requirements and determine the information technology tools needed to develop the system. Our organization will use a variety of information gathering techniques and systems analysis tools to gather the information needed for this project during the requirements elicitation step. First our organization will review all existing procedural forms to gain some insight on the system requirements. Second our organization will perform onsite visits and observations to gain a feel for

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