Amongst the company's policies and procedures, you will find such guidelines, as 'equality and diversity'., and 'dealing with harassment and bullying at work' These policies exists to enable all employees to work cohesively. Please make sure that you familiarise yourself with all of the company policies that will assist you within your job role. It is not only important for the company to have full and up to date details of agreed ways of working, it is also a legal requirement. It is vital that this company can show up to date documents, in the forms of policies and procedures, so that employees can gain a better insight into how the company works with others to promote best practice. Little or no documentation relating to agreed ways of working, would breach national regulations, and the standards of this company.
Also having a clear understanding of customer expectations and values is essential, as they are important to meet the demands and thus assists the organisation in achieving their personal goals. As well as customer demands and product development, observing and learning within the industry assists in determining direction and avoiding any mistakes. Simple standards that would be expected by me on the ways in which I organise my time and management of all tasks would be my position as to who I report to, what my daily today tasks are and what it reports are expected from me throughout the day. Knowledge would be an impact on me when it comes to managing time. This is because it prioritises me to set my tasks from important to less important.
1.1 Explain the importance of continually improving knowledge and practice Professional development is a hugely important aspect in any industry to ensure the success and effectiveness of a business. Managers must ensure they continue to update and refresh their knowledge through, for example; research, training, seminars, workshops etc. in order to ensure current working practices are meeting legislation such as employment laws, equal opportunities etc. and meeting standards such as the care council code of practice and national minimum standards and regulations as set out by CSIW. It is vital for management to be aware and up to date with relevant legislation and information, as it is a part of their role to guide, support and influence other staff to do well in their own roles.
Continual professional development is a process of life-long learning that meets the needs of clients and enables care workers to expand and fulfil their potential. It is important to continually improve your knowledge and practice in order to remain aware and keep updated regards current guidelines, legislations and standards relative to your practice. As manager it is your role and responsibility to ensure staff are kept up to date with and legislation, standards and guideline changes. The GSCC Code of Practice state that ‘social care employers must provide training and development opportunities to enable social care workers to strengthen and develop their skills and knowledge.’ The White Paper – ‘Modernising Social Services Promoting Independence, Improving Protection, Raising Standards’ (written in 1998) identified that 80% of all care staff HSC DIPLOMA HELP | This document is protected by copyright and belongs to hsc diploma help. NOT for resale purposes 1 ©HSC DIPLOMA HELP ͟͠͞͠ had no formal training and that there were no national standards of practice.
Planning/strategizing works together with the organization’s primary purpose based on where the organization wants to be and what it will take for them to get there. Planning/strategizing enables management to go beyond daily activities to set realistic goals for the organization’s success. Organizing involves setting the structure and the coordination and use of available resources needed to carry out tasks necessary to achieve the organizational plans. Leading is the ability to motivate people to give their best both individually and within group settings. Through guidance, leadership ability, and supervision of employees managers achieve organizational goals.
Outcome 1: Understand how to plan work and be accountable to others 1.1 Outline guidelines, procedures codes of practice relevant to personal work. Following the correct guidlines, procedures and codes of practice relevant to my work helps me to do my job properly and provide a good and quality service to customers making sure that they and their personal data are protected. These procedures also allow me to complete all daily tasks in the correct manner making sure all relevant checks are completed to a high standard as mistakes could lead to incorrect data being used internally and sent externaly to clients Company guidelines are relevant to me on a daily basis making sure I know the correct way to use the telephone, sending an email and storing information. Also what I should wear and having the correct knowledge of health and safety procedures such as reporting accidents and possible hazards that could cause harm or complications to myself and my co-workers. 1.2 Explain the purpose of planning work, and being accountable to others for own work Planning work in advance helps to make sure all daily tasks are completed on time and to a high standard.
While conducting the meeting, management should communicate clearly and effectively to ensure that all staff is on one accord. Communication is the process of understanding and having meaning (Du Pre, 2005) and it is also the process of relaying information between people by the use of words, letters, symbols, or body language (Sallee & Forrest, 2005).When implementing change within an organization it is also the manager’s responsibility to know what their employees’ strengths and weaknesses are, to find out what will be required to get specific employees to perform, and to understand how to capitalize on the ways those employees learn as an alternative method of encouraging and motivating them (Buckingham,
The third and last element is involves providing information with administration support to other managers including staff. The goal of strategic job analysis is specification of the tasks to be performed and the knowledge, skills, and abilities (KSAs) required for effective performance for a job as it is predicted to exist in the future (Schneider & Andrea, 1989).With all the details given and skills used as a Human Resource manager a company is put in good hands making sure complications and conflicts are taken care of throughout all of the company. It is very imperative that job analysis are used in companies. Human Resource managers are highly trained to oversee departments throughout the whole company while using different methods to ensure nothing goes wrong that could cause the company any kind of trouble. These methods used improves the conditions
In addition, having both management and leadership are significantly important in any organization that wants to succeed. In today’s management role, one must implement the functions necessary to be successful. In particular, strong leadership is imperative for shaping an organization into a force that serves as a sustainable business advantage. Having a vision, the ability to articulate it, and having the necessary skills and resources to carry it out is a cornerstone of one’s organization. Furthermore, managers should establish the following within their units: valid performance standards; provide adequate information to employees; ensure acceptability; maintain open communication; see that multiple approaches are used.
Performance Management Unit 5003 By Robert Brown Objectives are important in a business because they give the company, departments and individuals goals to achieve to get to where they want to be or at least take the next step in where they want to be. Organisational objectives are set by identifying the current processes and procedures and then identifying the future or intended practices and procedures. Setting goals of where you want to be. The adoption of techniques, tools and training to get you there. Measuring and monitoring the improvements towards the goals.