Ruth's Chris Case Study

2298 Words10 Pages
EXECUTIVE SUMMARY Ruth’s Chris Steak House (Ruth’s Chris) has identified that it needs to accelerate its development plan and expand their footprint through both company-owned and franchised locations to increases sales and revenues. As of December 2005, 41 of the 92 locations were company-owned and 51 were franchisee-owned, including all 10 of the international restaurants. Ruth’s Chris franchisee requirements and costs eliminate many prospects resulting in the 51 franchisee-owned restaurants being owned by just 17 franchisees. There is debate within Ruth’s Chris senior management team about the need and desire to grow its international business however the market development model (more of the same restaurants in new markets) has been determined to be the path to increased revenue. Ruth’s Chris needs to determine the best strategy to implement its expansion into new markets. Which markets to enter first? What is the model of entry – should franchising continue to be the used as the international mode of entry? Could joint-ventures, global partnering or company-owned stores be effective in certain markets? This information will serve to inform the expansion plan into new markets. ISSUE IDENTIFICATION Determine what markets would be best suited for expansion to increase revenue, and determine the best mode of entry for expansion. ENVIRONMENTAL & ROOT CAUSE ANALYSIS * largest fine dining steak house in United Stated offering USDA prime grade steaks * commitment to customer satisfaction * focus on beef, however poultry, land, veal, fish, chicken, lobster offered (some locations vegetarian option) * initial public offering in 2005 raised $154M in new equity capital * annual report promised accelerated development plan and expansion of footprint in company-owned and franchised locations * debate within senior management team about the

More about Ruth's Chris Case Study

Open Document