Information can be shared quickly and easily. Saves time and travel costs.Less bulky than paper records to store. The use of passwords limit access. | Lack of computer skills may restrict communication via computer. Record could be accidently deleted Security could be comprorised | Backing up work in case it is lost | The use of passwords limits access and maintain confidentiality.
they use an ip address instead of analog signals. Most people would instantly assume it is voice communications but in fact it is data communications mainly because it sends voice fragments over the internet via TCP/IP, hence the name voice over IP. Skype / Facetime: Skype and Facetime have allowed us to not only speak but also see people over the internet. These amazing things use both voice communications and data communications much like voIP does. Data sends these voice and video fragments over the
It also gives us another form of communication and exchange information that was not available to us previously, information that is both good and bad. Technology is one of the few principals driving our future; it is altering our lives and shaping our future at rates that are extraordinary
It is a process by which two or more people exchange ideas, facts, feelings or impressions in ways that each gains a common understanding of the message. We need to build relationships with the service users that we work with, their families and our colleagues to enable us to work effectively. Relationships and communication skills are closely linked, as good communication will help to build good relationships. Relationships are influenced by the way we communicate this not only includes the language we use and how we listen to others but also our body language, gestures and facial expressions. If we do not communicate well with either a colleague or service user this could affect the way we work, as it could cause an atmosphere or tension in the work environment.
While in the work place I often experience many challenges, by taking a step back and evaluating the situation, my actions and experience I can make informed choices that can help me to perform in a caring productive way. When taking part in reflective practice you have to be open, honest, and non defensive, you have to think that by doing something different is not the same as doing something better. You need to ask yourself questions such as, how did I work? , Did I use my knowledge of the service user in the decision-making? , Were personal values involved?
2.1 - When getting to know an individual, it is important to know how they like to be addressed such as some people called James likes to be called Jim but there are others who like to be called something completely different. It’s also a good start to know if they speak the same language, if there is a language barrier, there is different methods to overcome this. When the barriers are down and communication is well established, wishes and preferences of an individual are easier to identify and put into place. By using good communication skills, it makes it a bit simpler to support an individual to make informed choices about how they are cared for and supported. This will make them feel respected, valued and in control of what happens to them.
As much as we wish we were, people are not perfect and can easily overlook an important step in a process and accidentally delete data or enter the wrong data. Making sure I have efficient processes in place and good quality assurance programs are both great ideas, but having an online backup solution for the café can be as equally
Advantages of using compromise include faster issue resolution, so therefore may be more practical when time is a factor. It can also be used to provide a temporary solution while parties still look for a win-win solution to the conflict. It also enables the levels of tension and stress to be lowered therefore making it a better working environment for the time being. There are also disadvantages which include requiring close monitoring of the situation to ensure that agreements are met, it doesn’t help build trust in the staff team in the long run and could also result in a situation where both parties are not satisfied with the outcome derived and so you could be back to the beginning with trying to solve the original
Without trying to remember so much, people can focus on new and interesting information. Memory is more important than the momentary frustration
If this is not possible in some cases then there are lots of other ways to find out information such as looking through care plan, speaking to a member of family or close friend, asking someone from the same culture, either a collage or cultural representative. Do not assume that you approach everyone in the same way. It is my job to find out the best way to approach someone. People have many communication needs such as, cultural backgrounds, language, self-confidence, level of learning ability, physical ability and sensory ability. It is my responsibility to make sure that my communication skills meet the needs of the service