Reflection on action is as described above where one contemplates in retrospect. Reflection is largely about self development t as it adds to your knowledge and also challenges beliefs and concepts that you may hold. Reflection is only effective if one follows through with action. 1.2 Analyse the rationale for reflective practice It is human nature that we generally learn from experience, once we have had and experience we naturally observe and reflect on it, through this we form concepts/beliefs and then we test this out in new situations, this goes round in circles each time our view/concepts are being changed as we experience new things. In this cycle self-observation and evaluation helps to understand one’s own actions and to refine one’s practice on an ongoing basis for the benefits of the communities being served.
Listening with an empathic ear and utilizing some intervention or other techniques to help people change their views about their circumstances is challenging but can be achieved through a lot of hard work and good communication. Verbal and non-verbal communication sends messages to both interviewer and interviewee. This is important because messages can be misinterpreted. It is so important to keep an open mind when interpreting the different aspects of communication. The human service staff must work together, and if there are any differences with the different styles of human service work, and staff then it should be resolved in calm and appropriate way.
Assessment is an ongoing, dynamic process which continues throughout the process of working with a client. As situations change and people change it is tremendously important to re-assess the client in order to deal with there issues appropriately. Assessment is the beginning of a process of change for the client. Meetings between clients are therefore not merely an unorganised, random act. It is organised and assessment is a major part of the process of change, developed between the social worker and the client.
1.4 Describe how own values, belief systems and experiences may affect working practice (Planned: 0 , Completed:0) Everyone has different values, beliefs and preferences. What you believe in, what you see as important and what you see as acceptable or desirable is an essential part of who you are. The way in which you respond to people is linked to what you believe in, what you consider important and what interests you. You may find you react positively to people who share your values and less warmly to people who have different priorities. When you develop friendships, it is natural to spend time with people who share your interests and values.
1.2: Explain how communication affects relationships in the work setting. Effective communication helps to relate better with one another, develops strong working relationships with colleagues and creates the chance to develop and expand personal relationships. Positive communication skills like listening can help unite people as this behaviour can help build sustained relationships as it allows others to express themselves also. Breakdown in communication can lead to a number of situations such as a sense of anxiety, alienation and feelings of isolation. This can then create conflict which could cause staff to not achieve their full potential within the work place.
A resident’s reaction may show whether they are in a good or bad mood, or whether they understand what has just been said to them, which allows us to then decide how to deal with the situation. Also we can use a fellow member of staff’s reaction to see whether they understand what ourselves or residents have said, especially with staff that has limited English. 201 Cert. 2 – Understand how to meet the communication and language needs, wishes and preferences or an individual. It is important to find out and individuals’ communication and language needs, wishes and preferences as this can affect certain aspects of work.
Human service professionals can aid in the process of helping the client, but it is ultimately up to the client to decide if they want to help themselves. In helping a client it is always good to listen as the client will tell you what they, are seeking and they will pass along clues that can be used to help the m return to self- help. Many times clients are not comfortable when they bring needs to the human service workers so at that time it is necessary in the helping process to break the ice and make them feel comfortable. Once that happens then the process can begin. Asking correct questions is also part of the helping process, never insinuate or ask questions that may put a client on the defense as this may lead to
Understanding the individual may challenge your own attitudes and values. Find out about their attitudes and [ beliefs – ignorance can often be a barrier. Understanding may promote tolerance. Be professional at work. Even if you fundamentally disagree with another individual’s attitudes and beliefs, they have the right to hold them, the same right as you have.
People who have decide that they want some support in their lives need to be sure that they are working with someone who is honest and trustworthy, can keep confidences and is committed to working in their best interest. 1.3 Explain why it is important to observe and individual's reactions when communicating with them : It is important to watch body language because we will be able to see if they understand what has been said to them and also if the service user is talking to us, they could be saying one thing but the body language is saying something different i.e. the service user