Rbs Leadership Development Programme

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RBS Leadership Development Programme Submission paper EFMD Excellence in Practice Award 2011 Submitted by The Royal Bank of Scotland in partnership with INSEAD and Wharton School of the University of Pennsylvania Visualisation of the RBS LDP participants’ commitments to action with the most frequently used words displayed according to size. 2 Contents Word count: 4387 1 2 3 4 5 6 7 Executive Summary .......................................................................... 4 Introduction ....................................................................................... 6 The Challenge……………………………………………………………. 7 The Commitment............................................................................... 9 The Learning and Development Initiative .......................................... 13 The Impact ........................................................................................ 16 Final Reflections................................................................................ 23 3 EXECUTIVE SUMMARY The Royal Bank of Scotland (RBS) was negatively impacted by the financial crisis of autumn 2008. A new CEO was appointed in late 2008 and a new Strategic Plan was devised to restore the company’s health. In early 2009 a Leadership Development Programme (LDP) was embarked upon with leading global executive education providers INSEAD and Wharton as the academic partners, to support delivery of the Strategic Plan, refocus on the customer and return the group to standalone strength. The programme was made up of the top 1100 most senior leaders in the global business with particular focus on the key Strategic Plan elements of Value Creation and Risk Management. By late 2009 the RBS team had run four pilot programs, identified its preferred academic partners and was refining content ready for full rollout in early 2010. By Spring

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