Answer: True Difficulty: 1 Objective: 2 Terms to Learn: job-costing system 8. Actual costing is a method of job costing that allocates an indirect cost based on the actual indirect-cost rate times the actual quantity of the cost-allocation base. Answer: True Difficulty: 1 Objective: 2 Terms to Learn: actual costing 9. Process costing is used to assign manufacturing costs to unique batches of a
A2 Double Award Business Unit 5: Investigating Customer Service 2011/12 Unit Overview Customer service is one of the key aspects of any successful business organisation. The aim of this unit is to explore customer service issues and to examine the skills, knowledge and understanding required to deliver, monitor and improve customer service. Assessment evidence You need to investigate the customer service of two contrasting organisations, (eg small/large, private sector/public sector) and how each fulfils its customer expectations. You can use your own school or college as part of the investigation. Present your evidence in the form of a presentation using speaker notes.
Goals and Scope 2.1 Project Goals : The project goals define the expected project results together with the required development constraints. Identify the various categories of project goals (list the major project goals only and refer to the Project Requirements Specification or other documents for details). Consider the following categories: • Functional goals • Strategic goals • Business goals (e.g. : time-to-market, cost) • Technological goals • Quality goals • Organizational goals (e.g. competence development, testing of new methods, techniques, or tools, application of new processes, etc.)
* Question 1 2.5 out of 2.5 points | | | Quality of organizational achievements can be identified by measuring ____________.Answer | | | | | Selected Answer: | customer needs being met | | | | | * Question 2 0 out of 2.5 points | | | Gaining commitments from organizational members to achieve management's goal is __________:Answer | | | | | Selected Answer: | cooperating. | | | | | * Question 3 2.5 out of 2.5 points | | | Middle managers:Answer | | | | | Selected Answer: | develop objectives to implement top-management goals. | | | | | * Question 4 2.5 out of 2.5 points | | | Which of the following is not one of the business functions that are universal and apply to every type of business?Answer | | | | | Selected Answer: | power team training | | | | | * Question 5 2.5 out of 2.5 points | | | Management ____________ are the daily work activities, while management ____________ are their abilities, talents, or capabilities to perform the work.Answer | | | | | Selected Answer: | functions; skills | | | | | * Question 6 2.5 out of 2.5 points | | | Which of the following describes the role in which the manager is responsible for determining who in the work unit gets the resources, and how much each person gets?Answer | | | | | Selected Answer: | resource allocator | | | | | * Question 7 2.5 out of 2.5 points | | | An acceptable order or priority of the five primary management functions is ____________.Answer | | | | | Selected Answer: | planning, organizing, staffing, leading, controlling | | | | | * Question 8 2.5 out of 2.5 points | | | Which of the following is a part of controlling?Answer | | | | | Selected Answer: | measuring performance against standards | | |
Project Management Summary CPMGT/301 Project Management Summary Project managers and portfolio managers are often confused with one another by business managers and stakeholders. Project management is a broader term used for those that include both program management and portfolio management. There are many similarities between portfolio management and project managers making them relate to one another. Within either a project portfolio or a program, project managers have to make decisions that are goal oriented and consistent with an intended strategic outcome. According to our text that we were tasked with reading this week, Project Portfolio Management (PPM) has clear benefits as stated, “Provide a structure for selecting the right projects and eliminating the wrong ones, allocate resources to the right projects, which in turn reduce unnecessary spending, align
The case narrative describes a business scenario and a problematic performance measurement system. The case requirements ask you to apply performance measurement concepts to interpret production results, evaluate the company’s current performance measurement system, discuss the applicability of the balance scorecard framework for improving the current performance measurement system, construct a balanced scorecard for the company, and then effectively communicate the results of your analysis, evaluation, and recommendations in the form of a professional written memo. 1. Analyze standard cost variance results and deduce likely causes. 2.
5. Draft advertisement reviewed and approved by department manager. 6. Approved advertisement sent to human resources business partner by third party provider. 7.
Definition of Integration The process of combining one or more companies at every level into one unit can be described as integration. A new or modified corporate culture should be the result of any integration of companies if the acquisition or merger is to be successful. Additionally, both company systems and production processes from each must be combined into a single set of systems. Ideally, this would consist of a combination of the best systems and processes from each company to create synthesis within and efficiency throughout the new unit. According to Gerri Knilans, President of Thousand Oaks, “the primary reason many mergers and acquisitions do not deliver longer-term value is because they lack a strong cultural-integration plan.’ Business Process Integration Conjecture Corporation (2012) believes: “The concept of business process integration can aid in making sure that customer’s orders are processed, executed, and billed with relative ease, simply by establishing connections between all relevant systems.
True b. False . 1 points Question 5 The need to improve an organization's financial condition correlated directly with the process of making and measuring quality improvements. a. True b.
Communications for Business Constructive Criticism 10/13/2012 In the business world today, delivering and receiving messages are important in the communication process. The ways in which these messages are delivered and interpreted can be even more important than the actual message. When someone’s work or work ethic is conveyed through a message it is important to use words carefully. Whether positive or negative, it is important to use caution in an attempt to be clear about what we are trying to say. Constructive criticism is one of the most widely used professional forms of critique.