Process Mapping Essay

560 Words3 Pages
Process Mapping
Lucrecia Wright
Walden University
Healthcare Systems and Quality Outcomes
NURS - 6231 - 1
Dr Dawn Julian
August 11, 2015

Process Mapping
Process Mapping is the technique of using flowcharts to define the flow of a process, proceeding from the most macro perspective to the level of detail required to identify opportunities for improvement. Process mapping focuses on the actual work of the topic of discussion. In this illustration the fall prevention process map defines how the nursing staff at The Valley Hospital determine who is not a risk, are at risk and at risk for fall with injury. The process map, also illustrates what interventions are used based on the risk. When decreasing patient falls in an acute care setting, it is important to utilize a process map. Process mapping is a simple but powerful technique to improve the service of an organization (Hong, 2010). Not only to define the process, but to also differentiate steps in the process that are completed and what steps are alleviated. Process maps show unexpected complexity, problem areas, redundancy, unnecessary loops, and where simplification and standardization may be possible (Phillips & Simmonds, 2012). The process map also can be used in projects to capture the entire patient journey through the process and experience at every stage (NHS, 2008). Preventing patients from falling in the inpatient hospital setting requires the process map to be dissected. Thus will allow the team to compare and contrast the actual versus the ideal flow of a process to identify improvement opportunities, come to agreement on the steps of the process and to examine which activities may impact the process performance. It also allows the team to identify locations where additional data can be collected and investigated. Identifying any gaps or areas that need improvement

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