Individuals with sight loss are unable to read; people can easily mislead them or give them wrong information. People unable to hear cannot listen to what is being said on the radio or television, unless there is an interpreter, e.g. being asked to evacuate a place due to an expected earthquake or floods. If a deaf person is on their own because they could not get vital information, they become victims in such circumstances. Deafblind people find it very difficult to identify the clues used by the speaker in
1. Be able to communicate with individuals with dementia. 1.1 Effects of memory impairment on the ability of an individual with dementia to use verbal language is not being able to find suitable words, recall names or facts, confusion. Difficulty in finding a word, a related word might be given instead of one they cannot remember. They may speak fluently, but not make sense.
But to suffer with both could make you feel very isolated and find it very difficult to communicate and could in some cause individuals to become a recluse. 1.2. Analyse how societal attitudes and beliefs impact on individuals with sensory loss People with sensory loss are treated in different ways, like shouting during conversation to a deaf person or talking directly in to their ear, preventing them
Not knowing what is acceptable when interacting with other can lead to some serious problems for example a male resident may not realise that it is unacceptable to chase female staff around the house or to touch them on the boob without concent. Communication Many people with a ASC may display signs of difficulties with their communication skills be it speaking or listening. There are many service users nationally that have verbal and non-verbal speaking abilities. Lacking the ability to communicate or be understood is called a barrier and there are many tools and facilities available to overcome these. We have a service user SO who has a communication dysfunction and can’t understand complex sentences and his communication style is monotone this is overcome by keeping sentences and instructions simple.
Some things that you want the therapist to hear is very important to you and you may feel better by saying it face-to-face because face expressions tells a lot. There also can be a misunderstanding by email or the therapist has a hard time try to make out what you are trying to saying (Kalimunro, 2009). Many issues cannot be resolved on-line and the client’s confidentiality is not guaranteed using the
* People of any age and diagnosis who cannot use speech or typing as their main form of communication. * People who cannot use a standard computer keyboard and mouse, or devices such as TV remote controls. * People may have a range of complex disabilities, including cognitive, behavioural, sensory and physical difficulties that may affect their ability to interact with their environment and/or to communicate effectively in face-to-face settings, on the telephone or in writing. 3. Correct set up is important
Task 1 * Foreign customers * Impaired hearing customers * Customers who have mobility problems * Blind or visually customers Foreign customers Foreign customers, it might be obvious that someone cannot speak English very well when you try to explain something to them. Therefore as a customer service you should always speak slowly for them to understand. Use simple English world which they could understand. However you have to use short sentences because if you use long sentences they won’t be able to understand you. Sometimes their reading skills may be better than their listening skills.
They may find it difficult to carry out physical tasks due to sensory loss. A person is unique and may have had different life experiences which means the way dementia affects them is personal to them. They have different likes/ dislikes and needs so we must try to meet these the best we can. 1.3 A person with dementia may feel excluded from society because the way they are treated by other's. They may not be given the opportunity to be involved just because other's haven't got the time of day for them.
Cultural and Language Barriers: cultural and language is one thing that stops people from accessing any health care service because English may not be that persons first language and there is no way they can communicate with the doctor/nurse, because English is not there first language they may not know what services is available to them out there. On the other hand, someone that come from a religious background may not be able to see a female or male doctor based on their religion and beliefs, also
• To ask questions. There could be barriers in communicating such as; • English may not be there first language. • They may not understand. • Confidence levels. • Not being able to verbally communicate.