Organizational cultures also can be created and maintained by the organizations managers, leaders or supervisors. Organizational culture is a common understanding shared among a group of individuals, and a certain type of behavioral patters within the organization that causes employees to interact in a certain manner with one another. Citigroup’s organizational culture has an effect on employee’s performance level, productivity, customer services, and behavior. The current organizational culture of Citigroup mainly has been determined by what has been working in the past for the organization to remain successful. With Citigroup’s organizational culture it has guided employees toward the behaviors and attitudes that have put the company at risk.
The challenges place an ability of performance, increasing skill-levels that produce customer valued work. Employee encouragement takes a creative and “individual approach to challenges, with a strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board” according to "Lg, Life'S Good" (2013, p. 9). This increases the value of the organization and how the organization maintains its longevity with shareholders, within the market, and a society catered to through
Also will need to establish the productivity measures and compare those with the company or organization figures. Lastly, the manager will need to have a team meeting; take contribution on achieving the goals set by the manager, and institute a common goal for the teams. The transformational leadership style will work for the restructuring strategy with the new management practices, because the teams are mature and under the strong leadership of new management. In order to allow the new transformational leadership to be effective, one will have to recognize critical competencies, educate their employees, and motivate, empower, and encourage the teams to facilitate them to focus on accomplishing their goals effectively. It is important to engage the employees in the critical thinking process, decision making process and setting a common subsidiary goal that will be able to help the specialists to merge well with the existing teams.
This paper will explain the difference between leadership and management, explain characteristics of an effective leader, and last illustrate views of leadership. The term leadership and management are assuming to be the same. However, there are noticeable differences between the two. Leaders guide their employees to success and maintain an open communication within their unit. Leaders seem to instill a sense of significance in the workforce by giving employees the power of their vision and values (Kilbort, 2004).
Studies have shown that good supervision is associated with job satisfaction, commitment to the organisation, staff retention and employees’ perceptions of the support they receive from their employers (Carpenter et al 2012). In addition, employer’s need a forum where the quality of practice can be scrutinised, staff’s development needs explored and workers given the opportunity to: * Explore the emotional impact of the work. * Manage anxiety. * Consider how their own biases and beliefs may be affecting practice. * Reflect on the dynamic of the interaction between themselves and those using services.
Under this relationship, leaders identify the specific talents of each of their employees, motivate them and coach them towards utilizing their talents effectively. Leaders are also responsible for building trust between them and their subordinates. Leaders involve guiding a group of people toward achieving the best result in and a company. The leadership of a company mainly involves creating a vision for the company. It involves modeling the vision, forming teams, influencing them and aligning people to achieve the set goals.
E.g. Jack Welch, Steven Jobs Transactional leadership • Clarify the role and task requirements of subordinates • Initiate structure • Provide appropriate rewards • Display consideration for subordinates • Meet the social needs of subordinates 2. What are the two sets of behaviors that can be learned as an effective leader? • Task orientated behaviors: assigning employees to specific tasks, clarifying their work duties and procedures, ensuring that they follow the company rules, and pushing them to reach their performance
Just like the employees at Air Devils Inc needed interventions implemented to help with stress reduction, interventions are vital for organizations. The employees at Air Devils Inc can definitely benefit from training in effective conflict resolution techniques because the simulation outlined the way employees were struggling with effectively interacting with one another. They can also benefit from interventions that can help to modify the team structure. Implementing flexible work schedules can also decrease stress in the workplace and contribute to improving organizational performance. To help employees handle the conflict and stress of the work schedule many organizations have adopted guidelines that allow alternate shifts and schedules (Jex & Britt, 2008).
Organizational readiness are indictated in the employee’s viewpoint, outlook, and goals concerning the organizational change and the capability to enforce these implementations. The issues connected with the change are governmental surroundings, dedication to the organization, and assets that may be available. The governemntal surroundings within the organization desires that at least one employees have faith in management to support the different ideas he or she have for implementing the changes within the organization. Dedication to the company comes forth when employees believe that the organization can be trusted, this will allow employees to accept and support the changes that will be implemented. Assets readily available specify the organizations drive and determination to support staff trainings in new procedures that affect the registration process of patients.
One’s role as manager of the human service organization is to make sure that employees are following the mission statement. One needs to make sure that one’s employees are motivated, feel secure in their job, know that they have the respect of the management and other employees, and the freedom to carry out the tasks set before them. An employee’s salary can also go a long way in helping the employee feel this way. Another one of the manager’s jobs is to set up a budget that will reflect on the staff and board of directors that the organization will be able to meet the expectations of the mission