If the person centered value are all being followed correctly then the clients should feel happy and content. Aiii) Consent means asking someone for there permission to do something e.g. would you like help with personal care. We need to be careful because the client might lack capacity in some areas, but not in others this is known as implied consent. You MUST always gain consent.
Justin Skoglund Motivational interviewing requires always listening, what the client is saying and how the client is saying it is what you are looking for. So when we are listening and thinking about the language of change we think about ways clients are speaking. Are they saying “How things are is ok” or “there’s no reason for me to make any change” which is referred to as sustain talk. The client might begin to shift to change talk, start to think maybe things should be different or could be different or maybe would like them to be different. So as interviewers when we see clients begin to shift from sustain talk to change talk we need to shift with them.
Principles of communication in adult social care setting Unit 201 Outcome 1 Understand why communication is important in adult social care settings 1.1 Identify different reasons why people communicate. People communicate; to give and receive support to express thought and ideas to obtain share and express information to express feelings wishes needs and emotions to develop relationships 1.2 Explain how effective communication affects all aspects of working in adult care settings Whether verbal or non verbal communication is used between carer and resident it is extremely important so that I as a carer can understand their needs, feelings and wishes so that they are cared for as well as they possibly can be. I must communicate with their family, other work colleagues and specialist practitioners to ensure I know and understand fully the residents wishes and care plan. 1.3 Explain why it is important to observe individuals reactions when communicating with them. Whether verbal or non verbal communication is used it helps me understand a resident.
Case Study 1 You are a senior social care worker and have been asked to mentor a colleague who is finding it difficult to understand the importance of obtaining consent from individuals receiving a service. Describe the different factors that might affect an individual’s ability to express their view: You have think about different things such as their mental capacity, whether they are able to express their view, if they need an advocate to help them make the choice. Maybe look at if they have already made their needs and wishes by having it written in a consent form or in a will. Think about how the person is, so maybe there are unwell and not able to decide or they could unconscious. Think about how the person is feeling, they could be frightened to speak out or they may not have been asked or talked about
Aii Explain how effective communication can affect relationships in an adult social care setting between: a) Colleagues and other professionals It is essential to have good communication between your colleagues and any other professions involved in the care of an individual. Tasks will be more successful with effective communication so you can discuss and gain information about the people you are caring for. With good communication between all those involved the individual is able to receive the best possible care. To develop within your role; effective communication is needed between your colleagues and managers so you are free to express what you think and how you feeling. b) Individuals using the service and their carers Effective communication is vital between carers and the residents.
Assignment 304 TASK A supervision notes As an experienced social care worker you have been asked to mentor a new social care worker. You plan to use a supervision session to explain about the duty of care and how this helps to protect individuals from harm or abuse. Prepare a set of notes to help you with this supervision session Ai) What is meant by the term 'duty of care?' A duty of care is the requirement that all health and social care professionals, and organisations providing health and care services, you must put the people who use the services first. They also have to do everything in their power to keep the service users safe from harm.
Aii) An explanation of it is important for why social care workers to work in a way that promotes person centred values. It is vital for the social care worker to work using these methods to establish the needs and wishes of the individual. This will also mean that the individuals will feel empowered and in control of their lives, be more confident about making decisions, will feel valued and respected. Aiii) A definition of the term “consent” in adult social care. In Health and Social care setting consent usually means that the individual gives consent to take part in an activity or to accept some kind of care/treatment - this could be agreeing to have a shower or bath, agreeing to take medication and agreeing to have their details shared with others.
Education, communication is needed to enable a person to learn. Describe two ways how effective communication can affect relationships in an adult social care setting between individuals using the service, their carers, colleagues and other practitioners. (C301 1.2) (SHC31 1.2) Effective communication can affect a relationship in an adult social care setting by making the service user feel happy, secure, safe and comfortable with the social care worker. This enables the social care worker to carry out their job role and ensure the service user is receiving the best care. If effective communication is being used in an adult social care setting then the family, service user and other practitioners Using the table below, identify three ways of finding out the communication and language needs of an individual.
understanding why communication is important in adult social care settings Communication is vital in health care and social care settings. The patient and the health care professional need to understand each other clearly in order for the patient to receive the best possible care. Providing care to a patient is next to impossible if the patients needs cannot be clearly stated. Communication eases anxiety of the patients,eliminates more possibilities for mistakes, and lets each party know what is expected of them. Understand how to meet the communication and language needs wishes and preference of an individual When we meet an individual for the first time, its important to establish how you will communicate and how they and yourself would like to be
Explain how communication affects relationships in an adult social care setting (1.1.2) You need good communication in an adult social care setting to provide a good service. Having a good communication with service users encourages participation in activities therefore promoting equality within the care setting. By building a good relationship with the service user they can gain thrust and understanding and therefore communicate with ease the needs the individual requires. You need communication with other team members you can do this by having handovers, communication books. Because if information was passed on to others this would lead to a breakdown in continuity of care information.