When you get to know your resdient you will know their communication needs. It is important that you check all previous notes and history on the resident so you know there background as this could affect their communication. The most important person to talk to regarding someones communication needs is the service user them self. Each individual is different it is important that you assess each individual differently to
Unit 1: Promote Communication in Health, Social Care or Children's and Young People's Settings. 1.1 Identify the different reasons people communicate. People communicate to express any feelings or needs and to share information and ideas. Questions can be asked and problems can be solved through communication. Communicating can also build bonds and relationships between people, for example if a service user is feeling lonely and they're trying to communicate with you and you don't show any interest or patience they become resentful and will refrain from communicating with you in the future which could effect your knowledge of their needs and feelings.
The individuals in my care may even not know how to make a complaint and may feel uncomfortable as they don’t want to cause any trouble or issues. As a care home, we have a complaints procedure in place. When a complaint is made, it is dealt with seriously and quickly. We will support the individual who is making the complaint and we will consider fully and resolve where possible any complaints made. In some cases, it may need investigating further and it will be monitored and any progress will be documented.
Doctors – If we take a client to the doctors it is essential that we are able to inform the doctor of any relevant information required otherwise this may result in a misdiagnosis. Some clients are unable to communicate very well so we must first understand their problem so that we can convey this on their behalf. 1.2 Explain how communication affects all relationships in an adult social care setting. Communication can lead to good or poor service within a care setting. Good communication with clients encourages participation in activities therefore promoting equality within the care setting.
What do you understand about individuals you work with in relation to their communication needs, how important is it to make sure their needs are being met and what negative affect will it have on an individual if communication needs are unmet. Some of my service users have limited communications, such as DW who is very slow with his speech and can only give one word answers. This means I have to be patient and give him plenty of time to answer. I also have to form my questions in such a way the he can answer with just one word. I also list options for him.
Also to me, on-line therapy may be a little more comfortable from the privacy of their home. If you don’t understand the therapist you can go back and read areas that may be foggy instead of asking them to repeat themselves. The biggest advantage is that you have the ability to email the therapist throughout the day. While these advantages may work for some, others may find on-line therapy as a disadvantage such as, the therapists not having access to important information about you. Some things that you want the therapist to hear is very important to you and you may feel better by saying it face-to-face because face expressions tells a lot.
Strategies used in Health and Social Care environment to overcome barriers to effective communication and interaction Type of communication (difficult, complex and sensitive) – Health and social care workers may have to explain difficult, complex and sensitive information to clients this can include a clients health problems, medication they should take and treatments they need. The message may not be received if the client doesn’t understand and the message is unclear or confusing. Strategies used to overcome this barrier are making sure they are in an appropriate environment they should be in a quite and private room. Staff training should be given to understand different communication needs of clients. Making sure the client knows their information is confidential.
Edexcel L2 Knowledge Workbook Unit 1 (SHC21) INTRODUCTION TO COMMUNICATION IN HEALTH AND SOCIAL CARE Outcome 1 1.1 Identify different reasons why people communicate. People communicate to know the needs of that person and share their ideas and information with each other. They also communicate to express their feelings and help build relationships, to socialise also you can ask questions and share different experience’s you have had. 1.2 Explain how effective communication affects all aspects own work communication with others eg colleagues is important because if you don’t communicate with your colleagues you could end up hurting the service user and yourself as you don’t know what your colleague is doing that is why you need to communicate with your colleagues. people who use services so that you know what they need you may be able to look at the service plan but that don’t always tell you the needs of the service user that is why you have to communicate with the service user as they can tell you in more detail of what they need.
Explain when and how a social care worker should get advice about confidentiality. A social care worker should seek advice about confidentiality,when they are unsure if information Identify four different reasons why people communicate. People communicate to give and receive information, to share their thoughts and ideas, to express needs and feelings and to maintain relationships. It is vital to be able to communicate with service users, their relatives and other members of staff. Describe two ways how effective communication can affect relationships in an adult social care setting between individuals using the service their carer’s colleagues and other
Also I would think it would be very good if a carer would take some advise from a senior carers and talk to them to gain experience and best advice that you can get from a people who are doing a job longer and know what to expect and know the personnel and clients. If my client is going to share some confidential information with me and I am going to be concern that those action are going to affect his health or others I am going to let him know in a first place that I do have to reported and share those information’s with a manager or senior colleagues to prevent any harm which could be cause by not informing